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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Keila Rivera Zaldivar

Keila Rivera Zaldivar

August 19, 2026

5  out of  5
rating by Keila Rivera Zaldivar
"Me atendió Marlon Paíz, muy amable y explica muy bien, ofrece varias opciones.
Muy agradecida con su servicio."
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Sean Hopkins

August 18, 2026

5  out of  5
rating by Sean Hopkins
"Sam was so helpful and nice in assisting me with a policy change - highly recommend!"
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Angela Pitts

August 18, 2026

5  out of  5
rating by Angela Pitts
"I switched to State Farm and I am so happy that I did. I remember I asked Josh how do I break up with Allstate ,he has been there for all of my needs and questions. They truly care about their clients"
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Sumner Howard

August 14, 2026

5  out of  5
rating by Sumner Howard
"Sam was super helpful and sweet!"
We responded:
"Thank you for the kind words! We’ll be sure to let Sam know how much you appreciated their help. It’s always wonderful to hear when someone goes above and beyond!"
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Sade Basnight

August 14, 2026

5  out of  5
rating by Sade Basnight
"I love my insurance company tha are very respectful an understanding an will work with u thank God for State Farm"
We responded:
"Thank you for sharing such kind words! It means a lot to know you’ve felt respected, understood, and supported by our team. We’re grateful to have you with us!"
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Alex Pizango

August 14, 2026

5  out of  5
rating by Alex Pizango
"Marlon Paiz Very sweet and helpful for switching over with State Farm insurance. Extremely grateful for his help."
We responded:
"Thank you, Alex, for sharing your experience! We’re so glad to hear Marlon made your switch to State Farm easy and was there to help along the way. We’ll be sure to pass your kind words along to him!"
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Stephen N.

August 12, 2026

5  out of  5
rating by Stephen N.
"Dustin Moore from the Gastonia location truly went above and beyond and went through every item line to help me understand what my new home insurance policy was covering. I was completely blown away by the customer service he provided and how he helped me save on my car insurance at the same time! I honestly felt what all those insurance commercials say you'll feel after having a single call with Dustin! He really did help me save hundreds on our new insurance policies. Wish there were more folk like Dustin in the world!"
We responded:
"Wow, what a shoutout to Dustin! Taking the time to walk through every detail of your new home policy and help you save on your car insurance is exactly the kind of service we strive for. We’re so pleased he could make such a big difference for you and your family, and we know your words will mean a lot to him. Thank you for sharing such a thoughtful review!"
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Eduardo Segovia

August 12, 2026

5  out of  5
rating by Eduardo Segovia
"Very very good muy buena la experiencia con el amigo Marlon paid se los recomiendo"
We responded:
"¡Gracias por su amable recomendación! Nos alegra mucho saber que tuvo una experiencia tan positiva con Marlon. Agradecemos sinceramente que se haya tomado el tiempo para compartir sus comentarios y recomendar nuestra agencia."
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Yarian Rodriguez

August 12, 2026

5  out of  5
rating by Yarian Rodriguez
"Excelente servicio y atención al cliente por parte del señor agente Marlon , me brindó mucha seguridad , buena atención , paciencia y confianza , gracias por tu ayuda amigo eres el mejor"
We responded:
"¡Muchas gracias por compartir tu experiencia! Nos llena de alegría saber que Marlon te brindó un servicio atento, paciente y de confianza. Le encantará saber que su dedicación te hizo sentir seguro y bien acompañado. ¡Gracias por tus palabras tan bonitas y por confiar en nuestro equipo!"
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Maria Ruiz Diaz

August 11, 2026

5  out of  5
rating by Maria Ruiz Diaz
"I had an excellent experience with Marlon Piaz at State Farm. His service was outstanding, and what truly stood out was his kindness, warmth, and genuine willingness to help. He took the time to answer all my questions and made the entire process easy and comfortable. I highly recommend Marlon to anyone looking for excellent service and a caring, trustworthy insurance professional!"
We responded:
"What a wonderful review to receive! We’re so glad Marlon made you feel comfortable and took the time to answer all your questions. His kindness and genuine care for customers mean so much to our team, and he’ll be thrilled to know that stood out to you. Thank you for the heartfelt recommendation!"
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Randa Hussien

August 10, 2026

5  out of  5
rating by Randa Hussien
"Very polite agent and very helpful"
We responded:
"Thanks, Randa! It’s rewarding to hear that you’ve had such a positive experience. We truly appreciate you taking the time to share your feedback!"
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Beatriz Brenes

August 10, 2026

5  out of  5
rating by Beatriz Brenes
"I was pleased with the service I received. She was very polite and resolved my issue very quickly. I will recommend State Farm anytime. Thank you again."
We responded:
"A quick resolution and a friendly experience—sounds like she took great care of you! We’re so pleased her polite and helpful service left such a positive impression. Thank you for recommending State Farm and for taking the time to share your experience!"
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penny king

August 7, 2026

5  out of  5
rating by penny king
"State Farm has gone above and beyond to help me with all my needs. I wish I had them 30 years ago.!"
We responded:
"What a compliment! We’re honored to hear our team has gone above and beyond for you. If only we could turn back the clock 30 years! Thank you for choosing State Farm and for trusting us with your insurance needs—it truly means a lot to our entire team."
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Arbey Beltran

August 6, 2026

5  out of  5
rating by Arbey Beltran
"Me atendió el agente Marlon Piaz muy profesional en su trabajo muy recomendado"
We responded:
"¡Muchas gracias por compartir su experiencia! Nos alegra saber que Marlon Piaz le brindó un servicio profesional y de calidad. Nos aseguraremos de compartirle sus amables palabras. Agradecemos su recomendación y estamos aquí para ayudarle con cualquier necesidad de seguro que tenga en el futuro."
Profile photo of Aaron Johnson

Aaron Johnson

August 5, 2026

5  out of  5
rating by Aaron Johnson
"Great customer service"
We responded:
"Five stars from you is something we'll never scroll past without saying thank you. Thanks, Aaron!"
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Aleyda Henriquez

August 4, 2026

5  out of  5
rating by Aleyda Henriquez
"Excelente servicio Marlon Piaz Súper profesional, paciente y me explicó todo claro..Resolvió todas mis dudas sobre la aseguranza y me consiguió la mejor opción. ¡100% recomendado!
Marlon Piaz"
We responded:
"¡Gracias por sus amables palabras! Nos encanta saber que Marlon Piaz pudo brindarle la atención personalizada que esperaba, explicarle todo con claridad y ayudarle a encontrar la mejor opción para su seguro. Valoramos mucho su confianza y su recomendación. ¡Estamos aquí cuando nos necesite!"
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Mariafernanda Cuenca-Romero

August 4, 2026

5  out of  5
rating by Mariafernanda Cuenca-Romero
"I would like to especially thank Marlon for the outstanding service I received. From the very beginning, he was kind, professional, patient, and always willing to help. He took the time to answer all of my questions and explain every detail of my policy in a clear and easy-to-understand way.

In addition, he provided guidance and support during an issue I had with my previous insurance company, which made me feel supported throughout the entire process. His knowledge, dedication, and commitment turned what could have been a stressful experience into a much smoother and more reassuring one.

I highly recommend Marlon and the entire State Farm team. It is wonderful to find people who genuinely care about their clients and provide such professional and personalized service. Thank you so much for everything!"
We responded:
"What a wonderful reflection of the service we hope every customer receives! We’re grateful to know Marlon was able to provide the patience, professionalism, and support that helped turn a challenging situation into a positive experience. Thank you for recognizing his dedication and for recommending our State Farm team—we’re always here to help with your insurance needs."
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Angel Garcia

August 3, 2026

5  out of  5
rating by Angel Garcia
"“Agent Marlon piaz” I am very satisfied with the service he has provided for me, he was very patient and helpful when it came to showing me how things with the insurance works, answered all my questions and doubts thank you."
We responded:
"Hearing how Marlon helped you feel confident with your insurance made our day! We’re grateful for the opportunity to assist you and appreciate you trusting our team with your coverage needs."
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Humberto Padilla

August 3, 2026

5  out of  5
rating by Humberto Padilla
"Great people to work with and the prices are even better. Worry free place for everything you need. I have cars, motorcycles and home owners insurance with them. Totally pleased with them all around."
We responded:
"Humberto, we’re smiling after reading your review! Knowing you appreciate both our team and the value we provide means so much to us. We’re grateful for the opportunity to work with you and look forward to being here whenever you need us."
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Mike Flotow

August 3, 2026

5  out of  5
rating by Mike Flotow
"Your team has been available and willing to hear all my nonsense and you have been awesome at letting me know what I should do. It's easy to get not only a person but a knowledgeable and professional one. With all the companies I deal with your service is by far the best. The most economical, and the most reliable. I'm in the Bible belt now so God bless. You are literally the only insurance company I have ever dealt with that isn't a nightmare. Thank you. 🙂♥️"
We responded:
"Your kind words truly mean so much to our entire team! We’re so grateful to hear that we’ve been able to provide the support, guidance, and reliable service you deserve. Insurance can feel overwhelming at times, and our goal is always to make sure you feel heard, informed, and confident every step of the way. Thank you for trusting us with your insurance needs and for sharing such a thoughtful review. We’re honored to be your team and will always be here whenever you need us. Wishing you all the best!"
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Dreama Dickerson

July 31, 2026

1  out of  5
rating by Dreama Dickerson
"horrible insurance company, ended policy and the company continued to bill me for months without offering reimbursement due to their negligence. Not a good office"
Profile photo of Amonya Boursiquot

Amonya Boursiquot

July 29, 2026

5  out of  5
rating by Amonya Boursiquot
"Excellent service! My auto insurance agent Carol was professional, knowledgeable, and made the entire process quick and easy. To put ice on the cake found me great coverage at a competitive rate for my home, and answered all my questions with patience, Huge savings about $500 you can't beat that on both products, highly recommend them!....Thank you!!!"
We responded:
"What a wonderful review! We’re so glad to hear Carol went above and beyond to answer your questions, make the process easy, and help you find coverage that fit your needs and budget. We know how important it is to have an agent you can trust, and we’re grateful you chose our team for your auto and home insurance. Thank you for recommending us, and we’re always here to help!"
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Joel Archaga

July 28, 2026

5  out of  5
rating by Joel Archaga
"Buena atencion al cliente, Marlon muy amable"
We responded:
"¡Muchas gracias por compartir su experiencia! Nos alegra saber que Marlon le brindó una atención amable y un excelente servicio al cliente. Agradecemos su confianza en nuestro equipo y estaremos encantados de ayudarle con cualquier necesidad de seguro que tenga en el futuro."
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Doctor GreggCurtis

July 20, 2026

5  out of  5
rating by Doctor GreggCurtis
"I have been dealing with Statefarm
Brad Riley Location for almost 5 years now they have the best staff and the best customer service that you can ever imagine. I love dealing with them when it comes to my home and auto needs
They are there for you no matter what day and night thank you so much JT thank you so much Miss Heidi, you guys are awesome. I really appreciate you and JT you stepped up for me this morning so God bless you and thanks to everyone. Thank you, Mr. Riley."
We responded:
"Reviews like this truly remind us why we love what we do! We’re incredibly grateful for your loyalty over the past five years and for trusting the Brad Riley team with your home and auto insurance needs. It means so much to know JT, Heidi, and the rest of our team have been there to provide the support, care, and service you deserve. Thank you for your kind words and for allowing us to be your insurance team!"
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Rodys Núñez

July 17, 2026

5  out of  5
rating by Rodys Núñez
"Marlon Piaz , Excellent customer support, I answer all my questions in a friendly and very professional way."
We responded:
"It was a pleasure assisting you! We’re grateful to hear Marlon provided knowledgeable and friendly service while helping answer your questions. Thank you for choosing our team—we’re always here whenever you need us."