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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dianne Blalock

March 23, 2026

5  out of  5
rating by Dianne Blalock
"Great customer service!"
We responded:
"Thank you for your feedback! We’re glad you found our pricing reasonable and our customer service great. It was our pleasure helping you with your vehicle insurance needs—we truly appreciate your support!"
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Glenn Blackwell

March 20, 2026

5  out of  5
rating by Glenn Blackwell
"Braden was a great help. Made the process easy and had the best price out of all the companies I checked. Definitely recommend!! Thanks Brad for your assistance"
We responded:
"Thank you so much for the kind words! We’re really glad we could make the process easy for you and help you find the best price. It was a pleasure working with you, and we truly appreciate the recommendation. Don’t hesitate to reach out if you ever need anything in the future!"
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Eric Kitchin

March 19, 2026

5  out of  5
rating by Eric Kitchin
"Trish is the GOAT - 💯 - Best customer service - Everytime"
We responded:
"Thank you so much for your kind words! We truly appreciate your trust and support. Our goal is always to make the vehicle insurance process as smooth and straightforward as possible, and we’re glad to hear that reflected in your experience. We look forward to continuing to assist you whenever you need!"
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Christy McDaniel

March 19, 2026

5  out of  5
rating by Christy McDaniel
"Absolutely love these ladies and gentlemen at Brad Riley -State Farm."
We responded:
"Thank you so much for the kind words! We truly appreciate your support and are always here whenever you need us."
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Gladis Oneida Martinez

March 16, 2026

5  out of  5
rating by Gladis Oneida Martinez
"Después de una mala experiencia con una compañía de seguros que nos dio un mal servicio, encontré a State Farm con el agente Marlon Paiz, con atención a la comunidad de habla hispana, nos ayudó en el proceso del cambio, explicando bien cada detalle."
We responded:
"Gracias por tomarse el tiempo de compartir su experiencia. Nos alegra mucho saber que Marlon Paiz pudo ayudarles durante el proceso de cambio y que la explicación detallada hizo la transición más fácil para ustedes. En State Farm nos esforzamos por brindar un servicio claro y atento, especialmente para nuestra comunidad de habla hispana. ¡Agradecemos su confianza y estamos aquí para ayudarles siempre que lo necesiten!"
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Brenda Kelly

March 13, 2026

5  out of  5
rating by Brenda Kelly
"Best State Farm ever there when you need them!"
We responded:
"Thank you Brenda! We’re grateful for your trust and we’re always here when you need us. We appreciate you choosing our office for your insurance needs!"
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terry kelly

March 12, 2026

5  out of  5
rating by terry kelly
"Added a new car to existing policy with ease. Very knowledgeable, professional, friendly team members. I was covered before driving off the lot!"
We responded:
"Thank you for the great feedback! We're so glad to hear that adding your new car to your existing policy was quick and easy. Our team works hard to provide knowledgeable, professional, and friendly service, so it's wonderful to know you were fully covered before driving off the lot. We truly appreciate your trust in us for your vehicle insurance needs!"
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Lashea Lashea

March 11, 2026

5  out of  5
rating by Lashea Lashea
"I Would recommend this insurance company to anyone. One of the best insurance companies in North Carolina!"
We responded:
"Thank you for the kind words! We're glad to hear you found our prices reasonable and had a great experience. Your recommendation means a lot to us, and we're happy we could help with your life and accident insurance needs. If you ever have questions or need assistance, we're always here to help!"
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Caleb Jagdeo

March 6, 2026

5  out of  5
rating by Caleb Jagdeo
"Great customer service!"
We responded:
"Thank you for your feedback! We're glad you had a great experience with our customer service and appreciate your support."
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Jacob Hilderbrand

March 6, 2026

5  out of  5
rating by Jacob Hilderbrand
"Great service!"
We responded:
"Thank you Jacob! We appreciate you. "
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William Vonkessel

March 6, 2026

5  out of  5
rating by William Vonkessel
"Absolutely a joy to deal with, highly recommend using this branch"
We responded:
"Thank you so much for your kind words! We're thrilled you had a positive experience with our branch and truly appreciate your recommendation."
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Matthew Hines

March 6, 2026

5  out of  5
rating by Matthew Hines
"Great experience! Very friendly. Saved me a ton of money on my auto insurance compared to everyone else who quoted me, and was very helpful! Thank you"
We responded:
"Thank you for your review! We're thrilled you had a great experience and that we could help you save on your auto insurance. We appreciate your kind words and are glad our team was helpful and friendly throughout the process."
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Forever Harrell’s

March 6, 2026

5  out of  5
rating by Forever Harrell’s
"Chase and Sam are fantastic!! They answered all of my questions and I received the best possible rate. I really appreciate there hard work."
We responded:
"Thank you for your kind words! We're thrilled that Chase and Sam could help answer all your questions and secure the best rates for your life, property, and vehicle insurance. We truly appreciate your trust and are glad you had such a positive experience with their hard work and dedication."
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Sharon

March 5, 2026

5  out of  5
rating by Sharon
"Very professional"
We responded:
"Thank you for your review! We're glad you found our pricing reasonable and our service professional. We appreciate your trust in us for your vehicle and general liability insurance needs."
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Tamara Phillips

March 4, 2026

5  out of  5
rating by Tamara Phillips
"I called and spoke to Dustin! He saved me a ton of money on home owners insurance and car insurance. He was very nice and professional. I definitely recommend him!"
We responded:
"Thank you for your kind words! We're thrilled Dustin could help you save on your homeowners and car insurance. We appreciate your recommendation and are glad you had a positive experience with his professional and friendly service."
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Juanita L

March 3, 2026

5  out of  5
rating by Juanita L
"Servicio rápido y efficiente de parte de Brad. me conisiguio una cotización y activo mi póliza en el mismo día. Totalmente recomendado por su profesionalismo!"
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Virginia Charlotte

March 2, 2026

5  out of  5
rating by Virginia Charlotte
"Very courteous and quick response."
We responded:
"Thank you for your feedback! We're glad you found our pricing reasonable and our service courteous and prompt. We appreciate your trust in us for your vehicle insurance needs."
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Cody Ivey

March 2, 2026

5  out of  5
rating by Cody Ivey
"JT is a patient and very professional person to do business with!"
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Rita Dancy

February 27, 2026

5  out of  5
rating by Rita Dancy
"I've dealt with Brad Riley for about 4 years now and they have excellent customer service they do what they say they'll do they work to get you the best price just overall one of the best companies I've dealt with in the last 10 years. Thanks Kristen for all your help."
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Robert Shonce

February 26, 2026

5  out of  5
rating by Robert Shonce
"Very helpful in upgrading my insurance to meet company requirements."
We responded:
"Thank you for your review! We’re glad we could help you upgrade your insurance to meet your company’s requirements quickly and smoothly. We appreciate your trust in us and are always here if you need anything else."
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Debra Simpson

February 26, 2026

5  out of  5
rating by Debra Simpson
"I gave a 5 star because Dustin was amazing. Very professional and respectful. My case wasn't a simple insurance policy. My mother had died so there was a lot of questions meaning lots of emails and calls. He always responded quickly and when he didn't because he was in a meeting or something. He was so apologizing when he didn't need to. He's a busy person I understand. He's an asset to your company and I enjoy talking to him. You can feel through the phone when someone is truly a nice person. Thx Dustin. Debra Simpson"
We responded:
"Hi Debra, Thank you so much for your 5-star review and kind words. We’re very sorry for your loss and truly appreciate you trusting us during such a difficult time. We’re so glad Dustin was able to support you with professionalism and care. We’ll be sure to share your thoughtful feedback with him."
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Zackery Cline

February 25, 2026

5  out of  5
rating by Zackery Cline
"I had the pleasure of speaking with Zach Aylor regarding homeowners and auto insurance. Although, we were in a great position at the time, he was very thorough in his explanation on coverages and was never pushy. I have had many agents looking for a quick buck in my experience. I’m coming up on renewals for each and will be definitely reaching out to Zach directly!"
We responded:
"Thank you for the great feedback! We're glad Zach provided thorough, pressure-free guidance on your homeowners and auto coverage. We appreciate your trust and look forward to connecting again at renewal! "
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Lance Bell

February 25, 2026

5  out of  5
rating by Lance Bell
"Got me a great plan good pricing"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you found a great plan at a price that works for you. It's our goal to provide affordable, reliable coverage—whether it's vehicle insurance or general liability insurance—and we're glad we could deliver for you. If you ever need anything or have questions about your coverage, we're always here to help!"
Profile photo of D'va Jones

D'va Jones

February 24, 2026

5  out of  5
rating by D'va Jones
"Everyone is always so professional and on point with feedback and follow up!! We feel listened to as customers."
We responded:
"Thank you so much! We’re glad you feel heard and well taken care of. We truly appreciate your trust in us for your homeowners and vehicle insurance!"
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Sharron miller-roberts

February 23, 2026

5  out of  5
rating by Sharron miller-roberts
"The process was quick and easy. An extremely pleasant experience."
We responded:
"Thank you for your kind words! We’re so glad to hear the process was quick and easy and that you had such a pleasant experience. We truly appreciate the opportunity to assist with your accident insurance coverage! "