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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Willie Johnson

April 25, 2026

5  out of  5
rating by Willie Johnson
"State farm always on point and easy to make changes on policy"
We responded:
"We’re so glad to hear you had a great experience! It’s our pleasure to serve you, and we appreciate your kind words. Thanks for being part of our insurance family!"
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Rosmel Vasquez

April 24, 2026

5  out of  5
rating by Rosmel Vasquez
"Hola Marlon muchas gracias por su atención muy vien buena educación buen servicio Dios le bendiga"
We responded:
"¡Muchas gracias! Nos alegra que Marlon le brindara un excelente servicio. ¡Dios le bendiga! "
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Derek M. Little

April 24, 2026

5  out of  5
rating by Derek M. Little
"Fast and easy and save me some money"
We responded:
"Thank you for the great review! We’re happy to hear everything was fast, easy, and helped you save money—that’s what we strive for every time. If you ever need anything or have questions about your vehicle insurance, don’t hesitate to reach out! "
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Kristofer Lee

April 24, 2026

5  out of  5
rating by Kristofer Lee
"Very straight forward and didn't mind explaining about the policy. Plus saved me money 💰💰"
We responded:
"Thanks so much for the kind words! We’re glad to hear the process was straightforward and that our team could clearly explain the policy while helping you save money—that’s exactly what we aim for. If you ever have questions or need anything down the road, we’re here to help! "
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Ernesto Martinez

April 23, 2026

5  out of  5
rating by Ernesto Martinez
"I recommend this insurance agency; they have good prices and always help you with everything. 100% recommended."
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Tamisha Goff

April 22, 2026

5  out of  5
rating by Tamisha Goff
"JT was the absolute best, he made this process very easy and understandable, and most importantly affordable. Thank you so much."
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Jamey Spratt

April 21, 2026

5  out of  5
rating by Jamey Spratt
"We switched home and auto to this provider after a “budget” alternative company stopped covering homes in our area, and another doubled our auto-premiums for no apparent reason other than they could. Caroline was great to work with and saved us a lot of money. And recently when I added another vehicle to my policy it was a seamless and simple process handled promptly via email and text. I would highly recommend considering this team for your insurance needs!"
We responded:
"Thank you so much for your thoughtful review! We’re glad Caroline was great to work with and able to help you save money. It’s also great to hear that adding your vehicle was a smooth and seamless process. We truly appreciate your recommendation and are happy to have you with us! "
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Courtney Burrows

April 21, 2026

5  out of  5
rating by Courtney Burrows
"After a frustrating experience with another insurance company, I decided to call State Farm—and I’m so glad I did. Ally was amazing: kind, patient, and incredibly helpful every step of the way, from quotes to getting my policy set up. I can’t recommend her enough. She’s truly a breath of fresh air in the insurance world. And you can’t beat the pricing!"
We responded:
"Thank you so much for sharing your experience! We’re thrilled to hear Ally was kind, patient, and helpful throughout the process and made everything smooth from quotes to setting up your policy. We truly appreciate your recommendation and are glad you’re happy with the coverage and pricing! "
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Al Lucas

April 21, 2026

5  out of  5
rating by Al Lucas
"Dustin is exceptional, he has always been considerate and personable while still being professional, I always know I will get the best service when I work with him"
We responded:
"Thank you so much for your kind words! We’re glad to hear Dustin has consistently provided considerate, personable, and professional service. We truly appreciate your trust and are happy to know you feel well taken care of! "
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brandi costner

April 20, 2026

5  out of  5
rating by brandi costner
"Carolina was a pleasure to speak to! Very professional and as nice as she could be!"
We responded:
"Thank you for your kind words! We’re so glad to hear Carolina was professional and a pleasure to work with. We’ll be sure to share your feedback with her! "
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Jennifer Fontes

April 17, 2026

5  out of  5
rating by Jennifer Fontes
"We've had a great experience with Brad, Riley, our insurance agent. He always makes himself available to answer any of our questions& concerns. He goes above and beyond to provide excellent service. Highly recommend!"
We responded:
"Thank you so much for your kind words! We’re really glad we could be there to answer your questions and help along the way. We truly appreciate your recommendation—don’t hesitate to reach out anytime you need anything! "
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enigisela

April 17, 2026

5  out of  5
rating by enigisela
"El agente Marlon Paiz es muy bueno haciendo su trabajo, su ayuda fue muy buena y me ayudó a revolver todo lo que necesitaba, Marlon es el mejor, gracias por tu ayuda"
We responded:
"¡Muchas gracias por tu comentario! Nos alegra saber que Marlon te brindó una ayuda tan excelente y pudo resolver todo lo que necesitabas. Le compartiremos tus palabras—¡seguro las apreciará mucho! Estamos aquí para lo que necesites. "
Profile photo of Caroline Muhlestein

Caroline Muhlestein

April 17, 2026

5  out of  5
rating by Caroline Muhlestein
"I worked with Dustin Moore and he is awesome! he was so nice to explain everything to me and answer my endless questions! very friendly, never made me feel like I was being annoying or dumb."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear Dustin took the time to explain everything and made you feel comfortable throughout the process. We’ll be sure to share your feedback with him—he’ll really appreciate it! "
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lucy rivera-formby

April 17, 2026

5  out of  5
rating by lucy rivera-formby
"Marlon was a five star representative. Responsive, accurate, helpful, informative. . He deserves Five star recognition"
We responded:
"Thank you, Lucy! We’re so glad to hear Marlon provided such responsive and helpful service. We appreciate your kind words and will be sure to share them with him! "
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Megan Browning

April 17, 2026

5  out of  5
rating by Megan Browning
"I spoke with Sam, and she was AMAZING! She helped me out very fast & was very understanding and nice. I love state farm and I think they have the best customer service!!!"
We responded:
"Thanks for sharing, Megan! We really appreciate your kind words. Sam will be thrilled to hear how much you valued her help—she truly goes above and beyond to make sure everything is handled quickly and with care. We're glad you had such a positive experience and that you're happy with our service and pricing. If you ever need anything, we're always here to help! "
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Albert Jones

April 16, 2026

5  out of  5
rating by Albert Jones
"Excellent customer service and support"
We responded:
"We’re so grateful for your five-star review! Our team works hard to provide expert guidance and a smooth experience, and we’re thrilled to know we met your expectations. Thank you for choosing us!"
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Shonda Hooper

April 15, 2026

5  out of  5
rating by Shonda Hooper
"I generally hate dealing with insurance companies but I can honestly say this experience with this State Farm branch has been very pleasant. Everyone is well informed and helpful. Shout out to the agents!! Special shout out to Sam Busby for helping add a driver seamlessly."
We responded:
"Thank you for your kind words! We’re glad you had a great experience and that adding a driver was seamless. We’ll be sure to pass along your shoutout to Sam! "
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Andreiby Perez

April 15, 2026

5  out of  5
rating by Andreiby Perez
"He was an excellent agent. He figured out what I needed and offered me a great deal for all my vehicles. Knowledgeable and friendly."
We responded:
"Thank you for your feedback! We’re glad to hear Sam provided knowledgeable and friendly service and helped you find a great deal for your vehicles. We appreciate your support! "
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JAMAL B

April 15, 2026

5  out of  5
rating by JAMAL B
"Excellent service"
We responded:
"Thank you! We appreciate you!"
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Chris Broemsen

April 14, 2026

5  out of  5
rating by Chris Broemsen
"Getting ready to move to Gastonia from Cincinnati OH, Dustin did an amazing job getting my new quote and explaining everything in detail. He has a great personality and went above and beyond during our phone call. Looking forward to working with him more in the future."
We responded:
"Thank you for your kind words! We’re glad Dustin made your transition smoother and took the time to explain everything clearly. We look forward to working with you as well! "
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Clifford Toran

April 12, 2026

4  out of  5
rating by Clifford Toran
"Statefarm has been great at handling/ processing claims and rates are good. Recommend. remember every situation is different based on your needs"
We responded:
"We appreciate you, Clifford! Our goal is always to make the insurance process smooth and stress-free, and we’re happy to hear we hit the mark. Thanks for choosing us! "
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Alicia Costner

April 10, 2026

5  out of  5
rating by Alicia Costner
"Always helpful, able to Identify me immediately when I call into the office and able to assist me with all questions. I truly appreciate this agency."
We responded:
"Thank you for your kind feedback! We’re glad to provide helpful, personalized service and truly appreciate your trust in us."
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Steezy Visionz

April 10, 2026

5  out of  5
rating by Steezy Visionz
"Very professional & reliable . Made sure i had the best & cost efficient coverage for house and car ."
We responded:
"Thank you for your feedback! We’re glad you found our service professional and reliable, and that we could help you get the best, cost-efficient coverage for your home and car."
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Tammy Hinson

April 10, 2026

5  out of  5
rating by Tammy Hinson
"They were willing to help me get full coverage on my car and it was reasonable and I would recommend them to my friends and family and Dustin Moore went above and beyond to make sure I got the coverage I needed for my car. Thank You So Much."
We responded:
"Thank you for your kind words and recommendation! We’re glad we could help you find full, affordable coverage, and we’ll be sure to pass along your appreciation to Dustin. We’re always here when you need us!"
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Candace Wilson

April 10, 2026

5  out of  5
rating by Candace Wilson
"Great customer service Would recommend"
We responded:
"Thank you for your recommendation! We’re glad you had a great customer service experience and appreciate your support."