State Farm® Insurance Agent Brad Riley
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lori Plant
November 15, 2025
"I called to get a quote & JT was very helpful, polite & proficient. He made it easy to sign up & I am covered the same day of enrollment. I also enrolled in renters insurance & I hope to never have to use either! I wish everything you have to join was such a smooth & easy process! Thank you JT for your patience!"
Daniela
November 14, 2025
"Speaking with multiple agents at this branch, everything was so smooth and easy. Everyone was so professional and friendly. I enjoyed every second of my experience setting up insurance with them. Plus I swear Ive gotten the absolute best deal around! Definitely cheaper than anything I've seen. 10/10 recommend!"
"Thank you for your wonderful feedback! We’re thrilled to hear your experience with our team was smooth, professional, and friendly. It’s great to know you’re happy with your coverage and rates—we truly appreciate your recommendation!"
Nicole Smith
November 13, 2025
"Sam was great. Extremity knowledgeable & helpful!"
"We appreciate the 5-star review and the great feedback about Sam! We're proud to have such knowledgeable staff and are glad he could help. Thank you for your business!"
dylan souder
November 12, 2025
"Easy and fast customer service good place to do business"
"We’re happy to have earned your five stars! Reviews like this motivate the entire staff. We look forward to serving you again soon!"
LaToya Lawing
November 10, 2025
"Trisha was great! She answered all my questions and more! I appreciate the time she took to explain everything to me!"
"Thanks for the glowing review, LaToya! We’ll be here for all of life’s changes, making sure you’re always covered. Let us know if there’s anything else we can do for you! "
Devante Brown
November 7, 2025
"Best insurance and very helpful and quick service. I highly recommend."
"You’re the best, Devante! We love helping amazing clients like you, and we truly appreciate you sharing your experience with us. "
Jaycmx __
November 7, 2025
"Brad and his team are always welcoming and helpful!"
"We appreciate you taking the time to leave this five-star review! It means so much to know that we could provide the support and coverage you need. "
Connie Stanley
November 7, 2025
"Allie is so quick to answer and goes out of her way to help! A joy to work with!"
"Connie, we’re thrilled to hear that you had such a positive experience with our team! We pride ourselves on working together to provide outstanding service, and we appreciate your support!"
Veronica Miller
November 6, 2025
"Awesome I LOVE YOU GUYS 😘😘😘😘"
"We’re grateful for your kind words, Veronica! Our team works hard to provide the best service possible, and it’s so rewarding to hear that we made a difference for you. "
Brandy Brown
November 6, 2025
"I love Brad Riley State Farm Agency in Gastonia. They are just amazing, very friendly and have great customer service. The whole team is great but Sam is definitely my go to girl .. trust me check them out you will not be disappointed!!!"
"We appreciate you, Brandy! Your feedback keeps us motivated to continue providing great service. Thanks for being part of our insurance family!"
Sherry
November 6, 2025
"Everyone at Brad Riley State Farm are above and beyond the best in the business!! The phones are always answered with a warm smile and willingness to listen and help. This group of insurance professionals are top tier. I cannot say express how much gratitude I have for them."
"Sherry, we truly appreciate your feedback! Our team is dedicated to making sure every client has the best experience possible, and we’re so glad you felt taken care of. Thank you for choosing our agency!"
Bill Mouer
November 6, 2025
"Very helpful & accommodating"
"We can’t thank you enough for this awesome review, Bill! Knowing we made your experience a great one means the world to us."
Nelly Hamilton
November 6, 2025
"I love the team. They are very quick with response and very helpful. Always there to support you in your needs."
"Your feedback means everything to us! We’re always here to help and are so happy to have been able to assist you with your insurance needs. Thank you for choosing us! "
Shyleah Strickland
November 6, 2025
"Everyone I’ve spoken with has been friendly, professional, and helpful. Caroline assisted me with questions about my policy and was fantastic — she responded quickly and made everything clear and easy to understand. I really appreciate the great service from the whole team!"
"Thank you for your kind words! We strive to treat every customer like family, and we’re so happy to know you had a positive experience with us!"
Brenda Kelly
November 5, 2025
"Best State Farm ever there when you need them!"
"Thank you Brenda! We’re grateful for your trust and we’re always here when you need us. We appreciate you choosing our office for your insurance needs!"
Joshua Meeks
November 4, 2025
"Caroline took all the work out of finding homeowners insurance for me and outstanding service from the whole team."
"Thank you! We’re glad to hear you had great service from our whole team, and we truly appreciate you choosing us for your homeowners insurance needs. If there’s ever anything else we can help with, we’re always here for you!"
Donna Rhodes
November 4, 2025
"Caroline and Dustin are both Amazing to work with! They both provide excellent customer service and always go over and above! Thank you Caroline and Duston for all you do!!"
"Thanks for the feedback Donna! Glad to hear Dustin and Caroline have been providing excellent service and going the extra mile. We'll make sure he sees this—appreciate you taking the time to share."
Karen Spratt
November 4, 2025
"Caroline was so easy to work! She was friendly, professional, and made the whole process simple and stress-free! She found us the coverage that worked perfectly for our family’s needs. I highly recommend calling Caroline Queen!"
"Thank you for sharing this! We’re thrilled to hear that Caroline made the process easy and stress-free for you. Making sure each family gets coverage that fits their needs is always our goal, and we’re so glad Caroline was able to help. We truly appreciate your recommendation!"
Jada Jennings
November 4, 2025
"I have been with State Farm for a while now but never in N.C. and I absolutely enjoy working with Mr. Riley and his office so much. They are very attentive to any issues that may arise and get you help very quickly. And, they help me stay within my budget or get me close to it with also having the best coverage for me. Thank you for all the work you all do!"
"Thank you so much for your thoughtful review! We’re grateful you chose to work with our office here in North Carolina, and we’re thrilled to hear you’ve had such a positive experience with us. We’re always here to help, answer questions, and make sure you’re getting the coverage that fits both your needs and your budget. We truly appreciate your trust and your business!"
Chris Mcvay
November 3, 2025
"Good insurance company been with them over 2 year's and they always work with you to keep you insured despite whatever hard times you go through. Very polite and professional. Thank you ma'am I spoke with today. Have a blessed day State Farm"
"Thank you so much for your kind words and your loyalty over the last two years! We truly appreciate you. Our team is always here to support you, and we’re glad to hear you felt taken care of today. If you ever need anything, don’t hesitate to reach out. Have a wonderful day!"
Antoinette Dunlap
November 3, 2025
"Friendly and helpful"
"We’re thrilled to earn your 5-star review. Thanks for choosing us for your vehicle insurance!"
Iris Almadi
November 3, 2025
"Sam was very helpful and friendly. Thanks yall"
"Thanks so much Iris! We’re glad to hear Sam was able to help and make your experience a great one!"
Zhane' Johnson
November 3, 2025
"Wonderful service. I thoroughly enjoyed the birthday card that was sent over. Sam is always a pleasure to speak too."
"We really appreciate your review! It’s great to hear you enjoyed the birthday card and that Sam continues to provide wonderful service."
C. Kennon
November 3, 2025
"As always very helpful n courteous"
"Thank you! We appreciate your continued support and are so glad to hear our team has been helpful and courteous. We're always here for you!"
Tangela Hodge
October 31, 2025
"The customer service is amazing. The agents and representatives are always polite, patient, and very helpful."
"We truly appreciate your feedback! Our team is always happy to help with your home and auto insurance needs."