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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Patrick Howard

June 23, 2025

5  out of  5
rating by Patrick Howard
"Trish and all the other workers are very respectful and very fast at helping."
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Nicole Judnich

June 20, 2025

5  out of  5
rating by Nicole Judnich
"I love State Farm. I have been with them since I was 16 and they have always been really helpful. They will take the time to make sure you understand what you are signing up for. Thank you State Farm and specifically Brad Rileys office staff."
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Shanna Mcclurkin

June 19, 2025

5  out of  5
rating by Shanna Mcclurkin
"I really enjoy State Farm. I have been with them for years. They have reliable coverage and their prices are low in comparison to other large insurance companies. My office Brad Riley is exceptional. They are very helpful and treat me very well. There are absolutely NO PLANS to switch to any other insurance now or in the future. I feel like I’m in great hands! 🤗🤗"
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Reazhon Chapman

June 18, 2025

5  out of  5
rating by Reazhon Chapman
"My customer service representative Allie was great with explaining my policy, everything that comes with it, and overall service during my time working with her"
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Carma Miller Acolatse

June 18, 2025

5  out of  5
rating by Carma Miller Acolatse
"Dustin’s team has been wonderful. Sam was very helpful in answering my question and thorough in making additional offers while I was available on the phone. I appreciate the professionalism and the sense of caring for the customer on life’s journey. Thank you, Team Riley!"
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C. Kennon

June 18, 2025

5  out of  5
rating by C. Kennon
"As always very helpful n courteous"
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Cody Petticrew

June 16, 2025

5  out of  5
rating by Cody Petticrew
"Always the easiest people to work with and great service and pricing! I would definitely give them a shot with all your insurance needs!"
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Kailey Melton

June 13, 2025

5  out of  5
rating by Kailey Melton
"Dustin was very helpful in helping me get a new insurance policy with a lower payment! He answered all of my questions and is always there to help if I have any further questions! And also helped me add a new car to my insurance as well after my policy was already made! Thank you Dustin for your help, I appreciate it!"
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Fatima Glover

June 13, 2025

5  out of  5
rating by Fatima Glover
"Sally of State Farm was very helpful, she made sure I got a great deal on car insurance. All other agents and service have been great. I would tell anyone that is looking for car insurance or any insurance for that matter to use State Farm. Thank you so much."
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Tim Brown

June 2, 2025

5  out of  5
rating by Tim Brown
"Caroline was wonderful to work with. Friendly and able to get my questions answered, along with providing a good rate for my car insurance."
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Diane Barnes

May 30, 2025

5  out of  5
rating by Diane Barnes
"I would like to thank Chase for helping me to get my insurance lower and I'm very pleased with him for taking time out for me and l would like to thank Mr.Brad Riley and everyone else at State farm insurance.l loved Allstate l was with them 30 or more years but my insurance kept getting higher.now l have Mr.Chase and Mr.Brad Riley y'all are the best and l thank y'all so much for taking the time for me to switch my insurance to y'all..God bless you and your staff members. 🙏🙏"
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Darci Harvey

May 23, 2025

5  out of  5
rating by Darci Harvey
"Very friendly and helpful. Answered all of my questions and got me set up for home and auto insurance, even saving me money. Highly recommend!"
We responded:
"Helping customers like you is why we love what we do! Thank you for your kind words and for being part of our insurance family!"
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Bryan Twilla

May 15, 2025

5  out of  5
rating by Bryan Twilla
"Every question answered and completely satisfied with everything that they did for me I thank you so much"
We responded:
"Thanks for choosing us, Bryan! We’re committed to protecting what matters most to you today and in the future. We look forward to serving you for years to come! "
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Mk1kdre

May 11, 2025

5  out of  5
rating by Mk1kdre
"Chase Ratliff best agent to talk to understood what I was looking for in insurance. He recommended things that would help me while being on State Farm’s insurance. Locked down the deal, I was going to look around for more options but he stop me in my tracks. Apologize for the late response Chase you deserve the recognition"
We responded:
"We appreciate you, Mk1kdre! Your feedback keeps us motivated to continue providing great service. Thanks for being part of our insurance family! "
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Deshuntae Barnette

April 24, 2025

5  out of  5
rating by Deshuntae Barnette
"Great Bussiness organization i had the Opportunity of working with Chase he was really knowledgeable and understanding of what I wanted in Insurance coverage he took great care of me and got me covered feeling secure about my policy moving forward"
We responded:
"Deshuntae, thank you for your support! It’s our mission to ensure you feel confident, and we’re happy we could help you find the best insurance for your needs. We look forward to continuing to serve you! "
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Betsy Pullen

April 22, 2025

5  out of  5
rating by Betsy Pullen
"So far it's been a great company to work with. They saved me money on auto and home insurance and the people there seem to be very nice and polite. It's been a pleasure to talk to them."
We responded:
"Thanks for choosing us, Betsy! We’re committed to protecting what matters most to you today and in the future. We look forward to serving you for years to come! "
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Timothy Demers

April 22, 2025

5  out of  5
rating by Timothy Demers
"This group of people are very kind, informative & listen very well. I’m grateful I chose to do business with them."
We responded:
"We appreciate you, Timothy! Your feedback reassures us that we’re making a difference, and we’re grateful for your support. If you ever need assistance, know that we’re always here for you! "
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George Saunders

April 14, 2025

5  out of  5
rating by George Saunders
"Such a good company they definitely help me very respectable very professional than they will get the job done I am very satisfied that I went with them for my insurance company"
We responded:
"George, we truly appreciate you taking the time to share your experience! Providing clear and helpful service is always our goal, and we’re thrilled to know we met your expectations. Thank you for choosing us!"
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Dennis Thompson

April 9, 2025

5  out of  5
rating by Dennis Thompson
"After years of back-and-forth with USAA, we decided to take a chance on a different company. Luckily we happened upon Dustin at State Farm. Dustin matched our coverage on two homes, three vehicles, and an RV, saving us thousands of dollars per year and over a hundred thousand for the life of the loan. Thank you, Dustin."
We responded:
"Thanks for the glowing review, Dennis! We’ll be here for all of life’s changes, making sure you’re always covered. Let us know if there’s anything else we can do for you! "
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Snehashish Reddy Manda

April 3, 2025

5  out of  5
rating by Snehashish Reddy Manda
"I requested a Renter's Insurance quote from LeVon Thompson. He was very friendly and helped me reduce my insurance cost wherever possible. Great agents, would definitely recommend!"
We responded:
"We appreciate you, Snehashish! Your feedback reassures us that we’re making a difference, and we’re grateful for your support. If you ever need assistance, know that we’re always here for you! "
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Shantell Neal

March 17, 2025

5  out of  5
rating by Shantell Neal
"I absolutely love this company. They have been very informative and helpful since I have become accustomed and I would recommend them to anyone and have!"
We responded:
"It’s customers like you, Shantell, that make what we do so rewarding! Thank you for the five-star review and for trusting us with your coverage needs. "
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Aaron Smith

March 6, 2025

5  out of  5
rating by Aaron Smith
"Great deal on car insurance! Brad was very helpful."
We responded:
"Thank you, Aaron, for your trust and support! We look forward to being your go-to insurance agency for years to come."
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Chris Krogedal

February 27, 2025

5  out of  5
rating by Chris Krogedal
"Very prompt and quick service. On a very short timeframe Kristin sent me important information I needed to take care of an important situation. Great service!"
We responded:
"We appreciate you, Chris! Our goal is always to make the insurance process smooth and stress-free, and we’re thrilled to hear we hit the mark. Thanks for choosing us! "
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Dreama Dickerson

February 24, 2025

5  out of  5
rating by Dreama Dickerson
"Not sure where to begin! Last year around this time I experienced a fire inside of my apartment, me being a young college student I had no idea what to do or who to call first. After the incident, I was instructed to call insurance. Immediately Sam and Heidi were there to calm be down and explain every step in the process that was about to occur for the next few months. Fast forward, here I am a year later with another insurance involving incident. My car got hit and i immediately called insurance, Sam, Heidi & Kristine were there again!! They are all so comforting, transparent and knowledgeable. After my million phone calls and questions, I actually can say I feel more comfortable with insurance processes thanks to them. Overall, I am so appreciative of the team of Brad Riley. I will never seek insurance of any kind anywhere else. I can’t wait for my next step of homeownership with them! Thank you and MILLION times<3"
We responded:
"Wow, Dreama, we really appreciate your kind words! Knowing that we made your insurance experience a positive one is exactly why we love what we do. "
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Tanika B.

February 17, 2025

5  out of  5
rating by Tanika B.
"LeVon really explained & presented all options that were available in order to maximize our policies. He was very patient and answered all of the questions I had. It's always a pleasure doing business with Brad Riley & staff."
We responded:
"We appreciate you, Tanika! Your feedback reassures us that we’re making a difference, and we’re grateful for your support. If you ever need assistance, know that we’re always here for you! "