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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kandra Buchanan

Kandra Buchanan

October 18, 2026

5  out of  5
rating by Kandra Buchanan
"Always very helpful and do everything they can to help. Love them!"
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Imani Pridgen

October 16, 2026

5  out of  5
rating by Imani Pridgen
"Allie is the best every time I asked a question and have to leave a message she calls me right back within a hour she is"
We responded:
"That’s what we love to hear! Allie will be so happy to know you appreciate how quickly she gets back to you. We know how important it is to have someone you can count on when questions come up. Thanks for the kind words!"
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vanessa stewart

October 16, 2026

5  out of  5
rating by vanessa stewart
"I get to talk to real nice people"
We responded:
"Thank you! We're so glad to hear you've had great interactions with our team. It’s always our goal to provide friendly, personal service we are happy to have you with us!"
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debra brewster

October 16, 2026

5  out of  5
rating by debra brewster
"Everyone has always been polite & pleasant! Gracie has been very helpful in making sure that all the information is correct for my policies. She followed up & explained everything to me. She's very knowledgeable & such a pleasant person! 🙂"
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Hayat Ahmed

October 15, 2026

5  out of  5
rating by Hayat Ahmed
"Great service and customer handling. Prompt reply to phone calls and emails."
We responded:
"Prompt replies and helpful service are always the goal! We’re glad our team has been there when you’ve called or emailed. Thanks for sharing your experience and letting us know we’re on the right track!"
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Lee Keever

October 14, 2026

5  out of  5
rating by Lee Keever
"Best Agency around! Gracie and the entire staff are amazin"
We responded:
"We’ll happily take that compliment! We’re so glad Gracie and the whole team have made such a great impression. Thanks for the kind words and for giving us the opportunity to take care of you!"
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scott Gray

October 14, 2026

5  out of  5
rating by scott Gray
"Always Very helpful."
We responded:
"A little recognition from our customers helps remind us why we enjoy what we do, Scott. Thanks for the five stars and for being part of our office community!"
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Tonya Carr

October 13, 2026

5  out of  5
rating by Tonya Carr
"I'm Super Happy with choosing State Farms, Brad Riley, as my Insurance Agency!"
We responded:
"It means a lot to know you’ve had a positive experience with our office, Tonya. Thanks for the rating and for letting our State Farm team be part of your day-to-day peace of mind."
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Sam Williams

October 13, 2026

5  out of  5
rating by Sam Williams
"Very helpful!"
We responded:
"A friendly team and a helpful experience are what we aim to bring to every interaction, Sam. Thanks for the great rating and for allowing us to serve you!"
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Ben Phoumynavong

October 13, 2026

5  out of  5
rating by Ben Phoumynavong
"⭐⭐⭐⭐⭐
I’ve had a great experience with this insurance company! Their team is professional, friendly, and always willing to help. They make the process easy to understand, answer questions promptly, and provide excellent customer service. I truly appreciate their reliability, responsiveness, and commitment to making sure their customers feel valued and supported. I highly recommend them to anyone looking for a trustworthy insurance company!"
We responded:
"This made our day! We're glad you've had such a great experience with our team and that we've been able to make things easier for you. Providing friendly service and being there when our customers need us is what it's all about. Thanks for your kind words and for trusting us with your insurance needs!"
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Megan Mauney

October 13, 2026

5  out of  5
rating by Megan Mauney
"Love Brad's office and the staff. One thing that has stuck with me about them is when Brad took over this branch he personally invited me to come in and meet with him and go over my policies and introduce himself. I have never experienced that with my previous insurance company. Very professional"
We responded:
"Thank you so much for sharing this! We believe in getting to know our customers and making sure everyone feels welcome and valued. It's wonderful to hear that our team's personal touch has made such a lasting impression. We're glad you've had such a positive experience with us and truly appreciate having you as part of our agency family!"
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Jennifer Pitbladdo

October 12, 2026

5  out of  5
rating by Jennifer Pitbladdo
"Caroline was amazing today speaking with her. She’s so personable and very knowledgeable (:"
We responded:
"It's always nice to hear when someone makes a great impression! We're glad Caroline made you feel comfortable and was able to answer your questions. We'll be sure to pass along the sweet feedback to her! Thanks, Jennifer!"
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Skylar B

October 12, 2026

5  out of  5
rating by Skylar B
"Super nice and helpful! Easily helped me transfer my policy to North Carolina when I moved."
We responded:
"We're so glad we could make transferring your policy to North Carolina an easy process! Moving comes with plenty to take care of, so we're happy we could help make this part a little less stressful. Thanks for the kind words!"
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Liz Westerberg

October 12, 2026

5  out of  5
rating by Liz Westerberg
"I spoke with Caroline she was amazing to talk with, she is professional, you can hear the smile in her voice. She was very helpful and knowledgeable. Caroline is very interested and LISTENED to my needs and concerns
I have switched due to a company who was not up to par . Thank you Caroline I will be able to complete this trying task.
Much Respect
Elizabeth (Liz) Westerberg"
We responded:
"Hi Liz, we're so happy to hear Caroline made such a positive impression! She'll be glad to know her patience, knowledge, and willingness to listen helped make this process a little easier for you. Thank you for giving our team the opportunity to earn your trust. We're here to help you every step of the way!"
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Jeff & Jennifer Morrison

October 11, 2026

5  out of  5
rating by Jeff & Jennifer Morrison
"Every time I call I receive prompt, kind service."
We responded:
"We're so glad to hear you've consistently received prompt and friendly service! Thank you for choosing our team. We're always happy to help whenever you need us!"
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Maura

October 9, 2026

5  out of  5
rating by Maura
"Gracie was very helpful with updating my policy!"
We responded:
"It’s always rewarding to know our customers feel good about working with us, Maura. Thanks for taking the time to share your rating and for choosing our State Farm office!"
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Kitt Craven

October 9, 2026

5  out of  5
rating by Kitt Craven
"The best insurance company EVER!"
We responded:
"We’re so grateful for your rating, Kitt! Thanks for letting us be part of your journey."
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Tarsha McKoy-Bain

October 8, 2026

5  out of  5
rating by Tarsha McKoy-Bain
"Excellent customer service"
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Connie Barnhart

October 7, 2026

5  out of  5
rating by Connie Barnhart
"Very friendly and accommodating."
We responded:
"Your rating brought a little extra positivity to our day, Connie. Thanks for recognizing our team and for trusting us with your insurance needs."
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Madison Heath

October 5, 2026

5  out of  5
rating by Madison Heath
"Everyone I’ve worked with at this office has been incredibly helpful, kind, and professional. Shoutout to Gracie, who was awesome at managing all of our accounts! Thank you!"
We responded:
"We love hearing that our whole team has made such a positive impression! Gracie will especially appreciate the shout-out for keeping everything organized and taking such great care of your accounts. Thanks for recognizing our team and sharing such kind words!"
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Ashleigh Huggins

October 2, 2026

5  out of  5
rating by Ashleigh Huggins
"I can’t say enough positive things about Sam for the exceptional customer service she has provided. From helping with documentation to answering questions and making sure we have the information we need, Sam has consistently gone above and beyond.

She is incredibly knowledgeable, patient, responsive, and thorough, but what stands out most is the way she treats people! Sam is warm, personable, and genuinely cares about helping her customers. She never makes us feel like we are a burden or that our questions are an inconvenience. Instead, she takes the time to listen, explain things clearly, and make sure we feel informed.

You can tell she takes pride in her work, and enjoys helping people. That kind of genuine care is not something you encounter every day, and it makes a tremendous difference in the customer experience.

Sam is truly an asset to your company, and I hope she knows how much her effort and kindness are appreciated! Thank you Sam!"
We responded:
"It means so much to hear such thoughtful words about Sam! Her patience, knowledge, and genuine care for the people she helps are exactly what we value, and we’ll be sure to share your kind words with her. Thank you for taking the time to recognize Sam and for letting us know how much of a difference her service has made!"
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O. Edwards

October 2, 2026

5  out of  5
rating by O. Edwards
"This office has the best customer service! I would recommend Brad Riley State Farm to anyone."
We responded:
"We love hearing that our customer service made such a positive impression! Thanks for recommending us and taking the time to share your experience. We truly appreciate your trust and support!"
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Lauren Higgins

September 30, 2026

5  out of  5
rating by Lauren Higgins
"Gracie helped me today with my policy and she was great and very friendly!!"
We responded:
"We’re so glad Gracie was able to help with your policy and provide such friendly service! We’ll be sure to share your kind words with her. Thanks for taking the time to recognize Gracie and share your experience!"
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Phillip Spry

September 30, 2026

5  out of  5
rating by Phillip Spry
"Spoke with Erica today about updating my coverage! Very freindly and very thorough on explaining coverage! Highly recommend the Brad Riley office and State Farm team!"
We responded:
"It’s wonderful to hear Erica made updating your coverage feel easy and took the time to explain everything thoroughly! We’re thankful her friendly approach made such a positive impression. Thanks for recommending our team, Phillip!"
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Robin Jones

September 30, 2026

5  out of  5
rating by Robin Jones
"The customer service was awesome!! Everything was explained really good. Haven't been with them long. But will suggest that you try them."
We responded:
"It’s always nice when the hard work behind the scenes gets a little recognition, Robin. Thanks for the five-star rating and for being one of the customers who makes our work worthwhile."