
State Farm® Insurance Agent Brad Riley
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tanisha Carroll
September 15, 2025
"Our experience with this business has never been anything less than fantastic. Super friendly and helpful staff!!! I would recommend them for any insurance needs."
Nkenge Wright
September 12, 2025
"I am a new customer to state farm. This particular office has been nothing less than amazing with me even before I became a customer. Dustin would always check in with me to give me comparison prices that could help me save money. Well recently in the last 30 days it was worth the switch. Most importantly the entire office is always willing to help and answer questions when ever you need it even if they are not your agent. I love that they all work together to get the job done no matter how small. Thanks guys for being professional but treating me like family."
"Thank you so much for this thoughtful message! We're truly honored to have you as part of the State Farm family. Dustin and the whole team will be thrilled to know their efforts made such a positive impact. We believe in working together to support every customer, every step of the way—no matter how big or small the need. We're so glad the switch was worth it, and we're here for you anytime you need us. Welcome aboard!"
David Sloan
September 12, 2025
"Brad and Chase have been nothing but excellent. Have always been open and honest running through policies. 10/10"
"We’re so lucky to have wonderful customers like you, David! Thanks for the kind words—our team is always here whenever you need us. "
Kenny White
September 10, 2025
"I really enjoyed talking to Trish always so pleasant"
"We appreciate you, Kenny! Building long-term relationships with our customers is what it’s all about, and we’re so happy to have you as part of our insurance family! "
Jaquel Townsend
September 10, 2025
"Staff are always a pleasure to work with. Very welcoming, and extremely helpful. Thanks to dustin and Sam fir the most recent help they are amazing"
"Thank you, Jaquel, for your thoughtful review! Our team is dedicated to providing personalized service and peace of mind, and we’re so glad to hear we met your expectations. We appreciate your trust and look forward to serving you for years to come! "
Shsnnon Gonzales
September 10, 2025
"I have been with State Farm since I was 16 and started driving. Today I am 59 and have since added my life, car, ,personal umbrella and home Insurance to my policy. Why have I continued to stay with them for so long? Of course the answer is price, service, trust and location however along with this it is their employees. Brad Riley is my agent located on Garrison Blvd. In Gastonia NC and I have got to brag on every employee there, however there is one that stands out. Her name is Trisha Alexander and she is usually working at the front desk. Her personality, professionalism and knowledge of her job is beyond comparison. She makes it a point to know her customers names and greets them as such as soon as they come in. She is always genuinely happy to help and answer questions and also keep me updated on changes that will serve me better. This is what we are all looking for, a company that truly has our best interest in all they do. Employees like Ms. Trisha Alexander is a huge reason I will always be a State Farm customer."
"Thanks for the glowing review! We’ll be here for all of life’s changes, making sure you’re always covered. Let us know if there’s anything else we can do for you! "
Brandon Harper
September 9, 2025
"Works with you and communicates when things are not correct"
"Your review just made our day! We love what we do, and it’s even better when we get to serve great customers like you!"
Kevin Childers
September 8, 2025
"Awesome service"
"Thank you, Kevin! Your support means everything to us. We’re so happy we could help, and we’ll always be here whenever you need us! "
Deaisha Chisholm
September 5, 2025
"Caroline was extremely helpful! She seems very genuine, transparent and knowledgeable!!"
"Thank you! We're so glad to hear Caroline made such a great impression. Her genuine approach and knowledge truly make a difference. We appreciate you choosing us for your insurance needs!"
Joseph Conte
September 5, 2025
"Carolyn is a G. :P Shes very aggressive and in your face. JK the total opposite. Statefarm and the Brad Riley crew are amazing."
"Carolyn might not be “in your face,” but she’s definitely got your back! Thanks so much for the kind words — we’re lucky to have her on the Brad Riley team. We appreciate your support!"
Brandi Helms
September 5, 2025
"Trish and Allie were very helpful with my needs. They have me a way lower quote than I expected!!"
"Thank you for the great review! We're so glad to hear Trish and Allie were able to help and that we could exceed your expectations with a lower quote. We appreciate your trust in us and are always here if you need anything!"
Shana
September 4, 2025
"They are always reliable and friendly rates are good"
"Thank you for sharing your experience! We’re glad to hear you’ve found our team reliable and friendly, and that our services have been a good fit for your needs. We appreciate your trust in us!"
Johnathan Espinoza
September 4, 2025
"I’ve had a great experience my renters insurance policy monthly check ups and reminders of any upcoming monthly payments and anything related to the policy. Definitely highly recommend!!"
"Thank you for the recommendation! We’re so glad to hear you’ve had a great experience and that the reminders and check-ins have been helpful in keeping your policy on track. We truly appreciate your kind words!"
Randy Merrill
September 4, 2025
"Sam was great, she answered my questions with ease and very joyful to speak with"
"We’re happy to hear Sam was able to help and made the experience such a positive one! Thanks for sharing your feedback."
Rell Santana
September 4, 2025
"Great service."
"We’re so grateful for your 5-star review! Your feedback means a lot, and we’re glad we could provide you with the service you deserve."
Cindy
September 3, 2025
"JT was very nice and understood my need for insurance I would recommend this insurance to everyone"
"Hearing that you had a great experience makes our day! We appreciate your trust and look forward to continuing to serve you! "
chris valentine
September 2, 2025
"Awesome service and goes the extra mile"
"Thank you! We’re so glad to hear you’ve had such a great experience. Our team is always happy to go the extra mile!"
Mirsada Kanwisher
August 29, 2025
"We use this office for our cars, home, and business. Great customer service!"
"Thank you for trusting us with your cars, home, and business! We’re so glad to hear you’ve had a great experience with our team and we truly appreciate your support."
Nuttybuddy90
August 29, 2025
"Dustin is always a big helps and cares more then just about insurance. He’ll take the time to ask about your day. Honestly I don’t even care about price with this company at this point the service is way too hard to beat."
"Thanks so much! We’re glad Dustin’s care and personal touch make such a difference. We appreciate your trust and support!"
Mildred Mendoza
August 29, 2025
"I did my policy with them. They are great answering any questions or requests! Highly recommend!"
"Your feedback means so much to us! We’re dedicated to providing top-notch service and are so happy to know you feel confident in your coverage. Thank you for choosing our agency! "
Falisha Glenn
August 29, 2025
"They are so helpful. Perfect customer service. They always pay attention to our issues and always go over and beyond."
"We’re so glad we could help you find the right coverage, Falisha! We believe in making insurance personal, and we’re happy to hear that reflected in your experience. "
Billy Edwards
August 28, 2025
"I've always had great service with this agency and also great customer service as well. No issues"
"I've always had great service with this agency and also great customer service as well. No issues"
Taylor Beam
August 28, 2025
"Caroline is amazing and super easy to work with! She got me everything I needed! Would recommend her to anyone I know needing insurance!"
"Thank you! We’re so glad to hear that Caroline was able to make the process easy and get you everything you needed. Your recommendation means so much to us—we truly appreciate your trust and support!"
SUNNY RAY
August 27, 2025
"They make me.feel like part of a family! Always sending cards appreciating our business and encouraging us to spread the love! Sends thank you cards and birthday cards too! Will be bringing muffins to show my appreciation! You can not go wrong with this branch of State Farm! You can trust them with your needs!"
"Thank you so much for sharing this! We’re so happy to know you feel like part of our family—that’s exactly the experience we hope to create for every customer. We truly appreciate your kind words (and the muffins) and are grateful for the trust you’ve placed in our team. It’s a privilege to be here for your insurance needs!"
Taylor Eddington
August 27, 2025
"There arnt enough stars to give them a high enough rating. I had Dustin as my agent and Dustin went above and beyond. Realistically in a perfect world dustin would be running statefarm in nc . Extremely happy with the service provided at this location they have me set up with everything they call and check on me they give me information that’s helpful for my life they aren’t just trying to sell you something they sell you what you need not what they profit off of this office is different they have morals if you want a state farm office you can trust you talk to Dustin or call Brad . Love these people glad I found them every kind of insurance y out need to protect your self and family from what life throws at you. Come here I’m a regular person I work six days a week and they help catch me when I’m falling . Check them out you’ll see …."
"Wow, thank you for such an incredible review! We’re so glad to hear that Dustin and our team have been able to go above and beyond for you. It means a lot to know you feel supported and cared for—not just with insurance, but with guidance that truly makes a difference. We’re proud to have a team that puts people first, and your words reflect exactly what we strive for every day. We’re grateful for your trust and look forward to continuing to be here whenever you need us!"