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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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ShadeM3in

November 8, 2024

5  out of  5
rating by ShadeM3in
"Very comfortable experience. Josh in particular worked very hard to find me the best deals and consistently follows up on my needs, he calls back when he misses calls and the team over all has a family aura, I’ve really enjoyed my time with this company and I look forward to more growth with them if you’re looking for a company dedicated to you look no further!!!!!"
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Quotisha Thomas

October 26, 2024

5  out of  5
rating by Quotisha Thomas
"Great experience. Every time I call the office everyone is so friendly and professional. Great company. Always get what I need, whether its questions asked or a change in coverage. Allie was great with follow up customer service."
We responded:
"Thank you so much for trusting Allie with your insurance needs. We are glad to hear she was able to assist you in changing your coverage. We appreciate the kind review!"
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Elise Patton

October 25, 2024

5  out of  5
rating by Elise Patton
"Brad Riley’s insurance team, Chase Ratliff and Trisha have been great gathering all of my insurance needs. They have been very helpful moving to a new state, getting homeowners and car insurance. They are very knowledgeable and so friendly!"
We responded:
"Thank you for choosing our agency and trusting Chase and Trisha with your home and car insurance needs. Welcome to North Carolina, Elise!"
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Casey Beer

October 24, 2024

5  out of  5
rating by Casey Beer
"Great service for a normal great price! Very nice people and honest straight to the point with my car insurance!"
We responded:
"Casey, thank you for the great 5-star review. We are glad to hear that we were able to assist you in getting your car insurance. "
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Markyes Little

October 12, 2024

5  out of  5
rating by Markyes Little
"Very nice"
We responded:
"Thank you for the 5-star review."
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Emeral Gadson

October 11, 2024

5  out of  5
rating by Emeral Gadson
"They are very helpful and passionate about their business and customer service and they make sure you have everything you need and understand your policies as well"
We responded:
"Thank you so much for taking the time to leave us a review. We are glad to hear that your experience was awesome."
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Donna Lowe

October 8, 2024

5  out of  5
rating by Donna Lowe
"Great people to do business with!"
We responded:
"Donna, thank you for the great review."
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Jared McCanless

September 25, 2024

5  out of  5
rating by Jared McCanless
"All I can say is WOW!!! With the national average insurance rates up by 40% when I went to renew my policy, I was sure that mine would go up as well... I spoke with the company I was with originally and sure enough, it was going to increase by $57 per month! (No accidents & no tickets) after calling around I got in touch with Chris O'Neil at State Farm... in less than 10 minutes he had me a quote! Not only did he increase my collision coverage, he LOWERED my monthly payment by over $100 per month!!! I highly recommend Chris O'Neil and this State Farm office!"
We responded:
"Jared, thank you so much for taking the time to leave us a review. We are so glad to hear that Chris was able to find you the best coverage at the best rate. "
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Sherman Silvers

September 9, 2024

5  out of  5
rating by Sherman Silvers
"I wanna start by saying that the employees here are very helpful and courteous. They saved me money and offered more than previous policies I've had from other insurance agencies. Thank you guys for being awesome."
We responded:
"Thank you so much for taking the time to leave us a review. We are so glad to hear that our team was able to provide you with the best policies at the best rates. "
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Gregory Lilly

August 31, 2024

5  out of  5
rating by Gregory Lilly
"I switched to State Farm last month. Not only did I have a great experience working with Allie. I got a call from Kristin on their service team a month later welcoming me to the office. She took a couple minutes to review all my coverages, and make sure I didn’t have any questions. I highly recommend this office."
We responded:
"Thank you so much for trusting our agency and State Farm with your insurance needs. We greatly appreciate the kind review, Gregory!"
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Dawn Hollifield

August 21, 2024

5  out of  5
rating by Dawn Hollifield
"Derrick was very helpful and patient. He kept checking in eith us til we found the right Co stage and for the first time was able t o afford rental insurance as well with full coverage on both vehicles."
We responded:
"Dawn, thank you for trusting our agency with your auto and renter insurance. We appreciate your kind review!"
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Matthew Serrano

August 15, 2024

5  out of  5
rating by Matthew Serrano
"Left state farm about a year ago for Allstate… should’ve never left! Great insurance company for your auto and renter needs"
We responded:
"Matthew, we hope you are able to join the State Farm family again soon. We are so glad to hear that we provide great coverage for your auto and renter insurance needs. "
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Lutezenia Evans

August 13, 2024

5  out of  5
rating by Lutezenia Evans
"Chase was great with answering all my questions. He gave me a great quote. Look forward to doing business with State Farm."
We responded:
"Thank you for taking the time to leave us a review. We are so glad to hear that Chase was able to find you the best rate and the best coverage. "
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James Blackburn

August 10, 2024

5  out of  5
rating by James Blackburn
"When my car was stolen, they got me on the road fast and handled everything professionally."
We responded:
"We were so sad to hear about your car being stolen but so happy to be able to assist you. Thank you for taking the time to leave us a review, James!"
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Ileshia Bost

August 7, 2024

5  out of  5
rating by Ileshia Bost
"My experience was great! All of my questions were answered. She took her time and explained everything. The customer service is amazing. Thanks Allie,"
We responded:
"Thank you for taking the time to leave us a review. We appreciate your business!"
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Frank Pendleton

July 26, 2024

5  out of  5
rating by Frank Pendleton
"I had a great experience at Brad Riley State Farm! I called in to get an auto quote from these guys. I first spoke to Trish who answered the phone and gave me a great experience. She sent me to Dustin who quoted up my auto and home. He truly treated me like a best friend and helped me out through the process and made it so easy to switch over. I will highly recommend this office to my friends and family!"
We responded:
"Thank you for choosing our agency for your auto insurance needs. We greatly appreciate your feedback, Frank!"
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Ryan Potts

July 24, 2024

5  out of  5
rating by Ryan Potts
"Allie helped me get my new life insurance policy set up and made the entire process very smooth. Impressed."
We responded:
"Thank you for trusting Allie with your life insurance policy. We are so glad to hear that she made it a very smooth process for you. Thank you for the review, Ryan. "
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Mark Rich

July 18, 2024

5  out of  5
rating by Mark Rich
"Dustin Moore has been fantastic to work with. He is knowledgeable and demonstrates expertise. He is accessible, responsive, and a pleasure to work with."
We responded:
"Mark, thank you for trusting Dustin with your insurance needs. So happy to hear that you enjoyed your experience. "
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Marlon Paiz

July 15, 2024

5  out of  5
rating by Marlon Paiz
"Dustin Moore was the best agent I’ve ever had!! He was so polite and respectful! I got my insurance for my R6 he made everything go easy and smoothly!!! 10/10"
We responded:
"Marlon, thank you so much for taking the time to leave us a review. We are so glad to hear that Dustin was able to find you the best coverage and rate for your R6. "
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Red Velvet

July 13, 2024

5  out of  5
rating by Red Velvet
"Went in to get my son mopad insurance. No only was he nice and helpful. The insurance was only 12$ a month. The last place was charging me 35$ So if you want an honest friendly insurance agent. This is your guy."
We responded:
"Thank you so much for taking the time to leave us a review. We are glad to have found you the best rated insurance. "
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sean snipes

July 9, 2024

5  out of  5
rating by sean snipes
"Wanted to send a special shout to Dustin Moore for helping with my insurance coverage needs. He was very courteous and he listened to my views, answered my questions. Every person that would pick up the call was very nice, and pleasant. everyone so willing to help! Thanks Angela Snipes;)"
We responded:
"Thank you for taking the time to leave us a review. We area always happy to help in any way that we can. "
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B Mack

July 8, 2024

5  out of  5
rating by B Mack
"I was helped by Josh Lane, who is an associate of Brad Riley’s State Farm Agency. Josh helped me switch over my motorcycle insurance from Geico. My payments now, is cut in half. I get "check-up" call periodically. I am pleased with the service I receive. Thank you for everything."
We responded:
"Thank you so much for trusting Josh with your motorcycle needs. Glad to hear that we were able to find you the best price. Thank you for taking the time to leave us a review. "
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Kathy Carpenter Johnson

June 28, 2024

5  out of  5
rating by Kathy Carpenter Johnson
"Brad Riley’s State Farm Agency and especially Trish Alexander have been so very helpful in assisting us with a complicated Homeowners Claim. Trish has helped my Husband numerous times on issues and concerns he has had. She has answered questions. When we have had difficulties getting a response from an Adjuster, she helped to expedite a response. When Trish was not available, either my Husband or I would talk with other staff. Everyone was always very kind and helpful with what we needed, and it was very much appreciated! I must say Trish Alexander is a huge asset to Brad Riley’s Agency, and he appears quite smart in choosing employees who can provide excellent service."
We responded:
"Thank you so much for choosing our agency for your insurance needs. We are happy to hear that Trish was able to assist you with your insurance claims. We appreciate you taking the time to leave us a review. "
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Justin Whitesides

June 26, 2024

5  out of  5
rating by Justin Whitesides
"Great service from the folks here at Brad Riley State Farm. Very helpful in getting my estate covered."
We responded:
"Justin, we are so happy to be able to assist in your estate management. Thank you for the review. "
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Pattie Benfield

June 21, 2024

5  out of  5
rating by Pattie Benfield
"Josh was very helpful and made my switch to State Farm easy. I am very happy with the service. Also nice to have a local agent."
We responded:
"Pattie, thank you so much for taking the time to leave us a review. We are glad to hear that the transition to State Farm was easy!"