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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Carlos Pillot

Carlos Pillot

January 18, 2026

5  out of  5
rating by Carlos Pillot
"Le doy 5 🌟, Gracias a Dios ustedes tiene un empleado que puede hablar mi idioma que es Español y me explico todo y me sentí en confianza. Gracias Marlon por ser mi representante del seguro, que Dios te bendiga..."
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Deshuntae Barnette

January 15, 2026

5  out of  5
rating by Deshuntae Barnette
"Great Bussiness organization i had the Opportunity of working with Chase he was really knowledgeable and understanding of what I wanted in Insurance coverage he took great care of me and got me covered feeling secure about my policy moving forward"
We responded:
"Deshuntae, thank you for your support! It’s our mission to ensure you feel confident, and we’re happy we could help you find the best insurance for your needs. We look forward to continuing to serve you! "
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Savannah Beckner

January 14, 2026

5  out of  5
rating by Savannah Beckner
"Great people! Easy to work with! Very easy to get in touch with! I’ve had them for a few years now and I have no complaints! Overall a great insurance and I recommend!"
We responded:
"Your detailed review is a tremendous help to us and to future customers. We're thrilled that our commitment to quality shone through in your experience!"
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David Bolden

January 13, 2026

5  out of  5
rating by David Bolden
"Great customer service. Always friendly and helpful."
We responded:
"Thank you for your support! We strive to ensure you feel confident, and we’re happy we could help you find the best insurance for your needs. We look forward to continuing to serve you!"
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Monica Crump

January 13, 2026

5  out of  5
rating by Monica Crump
"The team is very nice and compassionate. I would recommend to friends & family.."
We responded:
"Thank you for the 5 star review!"
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Crystal Reece

January 9, 2026

5  out of  5
rating by Crystal Reece
"I started checking around for insurance coverage and State Farm was an option. An agent there Dustin reached out and gave me a great rate and it helped me save money! He was very professional and so nice. The office is about an hour from me but I didn’t let that be a factor. They provided the same friendly home town atmosphere even a few miles away! Thank you Dustin and Thank you State Farm! I really appreciate all that you did for me."
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Tina CORNELIUS

January 9, 2026

5  out of  5
rating by Tina CORNELIUS
"Very great people"
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Dario Argueta

January 9, 2026

5  out of  5
rating by Dario Argueta
"Very polite and very helpful"
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Elfreda Washington

January 8, 2026

5  out of  5
rating by Elfreda Washington
"Hydie was very great"
We responded:
"We’re so glad to hear you had a great experience! It’s our pleasure to serve you, and we appreciate your kind words. Thanks for being part of our insurance family!"
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D. Black

January 8, 2026

5  out of  5
rating by D. Black
"Chase was very helpful and very understanding he meet and exceeded my insurance needs."
We responded:
"Your feedback means everything to us! We’re always here to help and are so happy to have been able to assist you with your insurance needs. Thank you for choosing us!"
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Brookie Blinson

January 8, 2026

5  out of  5
rating by Brookie Blinson
"Was able to get great service on starting a new policy through Brad Riley Agency. It was so quick and easy, Heidi was amazing help and will definitely look forward to working with this group in the future!!!"
We responded:
"It was a pleasure working with you! We’re so glad we could assist with your coverage and make the process easy for you. Let us know if there’s anything else we can do!"
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Brittany Barrington

January 7, 2026

5  out of  5
rating by Brittany Barrington
"Hands down the best insurance company ever. JT was incredibly helpful when adding items to my existing policy and took the time to answer all my questions and explain everything so clearly. I would absolutely recommend this company to my friends and family."
We responded:
"We appreciate you, Brittany! Building long-term relationships with our customers is what it’s all about, and we’re so happy to have you as part of our insurance family! "
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Barbara Barker

January 7, 2026

5  out of  5
rating by Barbara Barker
"I was in the process of building a new home. I spoke to Kristin and she walked me through what the process looked like. She then got me over to Gina who wrote the policy for me. Both were very efficient and quickly got me everything I needed. Many thanks for the outstanding service!"
We responded:
"Thank you for leaving us a review Barbara! Congratulations on your new home build! "
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Hannah Fleming

January 5, 2026

5  out of  5
rating by Hannah Fleming
"Love love working with this group!!"
We responded:
"At our agency, we believe great insurance starts with great relationships. Thanks for letting us be part of your journey, Hannah—we’re always here for you!"
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Juan Ruiz

January 2, 2026

5  out of  5
rating by Juan Ruiz
"They are the nicest people. I am so glad I switched to them"
We responded:
"We appreciate you, Juan! Building long-term relationships with our customers is what it’s all about, and we’re so happy to have you as part of our insurance family! "
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Tangela Hodge

December 31, 2025

5  out of  5
rating by Tangela Hodge
"The customer service is amazing. The agents and representatives are always polite, patient, and very helpful."
We responded:
"We truly appreciate your feedback! Our team is always happy to help with your homeowners and auto insurance needs."
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Willie Johnson

December 29, 2025

5  out of  5
rating by Willie Johnson
"State farm always on point and easy to make changes on policy"
We responded:
"We’re so glad to hear you had a great experience! It’s our pleasure to serve you, and we appreciate your kind words. Thanks for being part of our insurance family!"
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Lisa Anderson

December 24, 2025

5  out of  5
rating by Lisa Anderson
"I was very pleased with this company and JT made everything so easy!! He is the Man!!!A++++++"
We responded:
"We take pride in providing the best service possible, and it’s wonderful to hear that you had a great experience. Thank you for being a valued customer! "
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Lillian Murdock

December 23, 2025

5  out of  5
rating by Lillian Murdock
"Get customer service. Pleasant to speak with."
We responded:
"We appreciate you, Lillian! Your feedback reassures us that we’re making a difference, and we’re grateful for your support. If you ever need assistance, know that we’re always here for you! "
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TJ JOHNSON

December 22, 2025

5  out of  5
rating by TJ JOHNSON
"I had a great experience; I'm amazed at how fast and affordable it is to work with them."
We responded:
"We’re so grateful for your five-star review! Our team works hard to provide expert guidance and a smooth experience, and we’re thrilled to know we met your expectations. Thank you for choosing us!"
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Randy Thomason

December 17, 2025

5  out of  5
rating by Randy Thomason
"I always receive fast service. I make a payment to Brad Riley Agency and always get the most pleasant and helpful people. I spoke with Sam on the phone today and she was very helpful and processed my request very fast. Each time I call the office I always speak to the most courteous people. Wonderful service!"
We responded:
"Thanks, Randy! We love helping people find the right coverage, and it means so much to hear that you had a great experience with us. We’re always here for you! "
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Eric Gregory

December 15, 2025

5  out of  5
rating by Eric Gregory
"Very friendly and knowledgeable,from Dustin to all the staff."
We responded:
"Thank you for your positive review. We are glad you found out office friendly and we were able to help you!"
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Ondrea Strong

December 11, 2025

5  out of  5
rating by Ondrea Strong
"Got insurance less than hour its high ash but I can make partial payments thats the only good part but all In all im satisfied"
We responded:
"Thanks so much for your feedback! We're happy to hear you were able to get your insurance set up quickly and that the payment flexibility is working for you. If you ever want to review your policies or explore ways to adjust your coverage, we’re always here to help."
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Carol Morris Menne'

December 9, 2025

5  out of  5
rating by Carol Morris Menne'
"I had previously been with the same third party agent since the 80's and am so so happy I decided to go w State Farm and Brad's office! The savings has been awesome along w the prompt communication and service!!"
We responded:
"We truly appreciate you taking the time to share your positive experience. It means a lot to us that you decided to choose State Farm and our office after such a long tenure with your previous agent. We're delighted to know that you are seeing significant savings and value the prompt communication and exceptional service our team provides. Thank you for being a valued client!"
Profile photo of Chris Krogedal

Chris Krogedal

December 2, 2025

5  out of  5
rating by Chris Krogedal
"Every time I need anything Brad Riley's State Farm Insurance team is great to work with and helps me out. They are also easy to get ahold of and talk to which is becoming more of a rarity these days. I highly recommend them!"
We responded:
"We’re grateful for your feedback, Chris! Knowing that we made a positive impact means the world to us. Thank you for trusting us with your insurance needs! "