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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shantell Neal

March 17, 2025

5  out of  5
rating by Shantell Neal
"I absolutely love this company. They have been very informative and helpful since I have become accustomed and I would recommend them to anyone and have!"
We responded:
"It’s customers like you, Shantell, that make what we do so rewarding! Thank you for the five-star review and for trusting us with your coverage needs. "
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Aaron Smith

March 6, 2025

5  out of  5
rating by Aaron Smith
"Great deal on car insurance! Brad was very helpful."
We responded:
"Thank you, Aaron, for your trust and support! We look forward to being your go-to insurance agency for years to come."
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Chris Krogedal

February 27, 2025

5  out of  5
rating by Chris Krogedal
"Very prompt and quick service. On a very short timeframe Kristin sent me important information I needed to take care of an important situation. Great service!"
We responded:
"We appreciate you, Chris! Our goal is always to make the insurance process smooth and stress-free, and we’re thrilled to hear we hit the mark. Thanks for choosing us! "
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Dreama Dickerson

February 24, 2025

5  out of  5
rating by Dreama Dickerson
"Not sure where to begin! Last year around this time I experienced a fire inside of my apartment, me being a young college student I had no idea what to do or who to call first. After the incident, I was instructed to call insurance. Immediately Sam and Heidi were there to calm be down and explain every step in the process that was about to occur for the next few months. Fast forward, here I am a year later with another insurance involving incident. My car got hit and i immediately called insurance, Sam, Heidi & Kristine were there again!! They are all so comforting, transparent and knowledgeable. After my million phone calls and questions, I actually can say I feel more comfortable with insurance processes thanks to them. Overall, I am so appreciative of the team of Brad Riley. I will never seek insurance of any kind anywhere else. I can’t wait for my next step of homeownership with them! Thank you and MILLION times<3"
We responded:
"Wow, Dreama, we really appreciate your kind words! Knowing that we made your insurance experience a positive one is exactly why we love what we do. "
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Tanika B.

February 17, 2025

5  out of  5
rating by Tanika B.
"LeVon really explained & presented all options that were available in order to maximize our policies. He was very patient and answered all of the questions I had. It's always a pleasure doing business with Brad Riley & staff."
We responded:
"We appreciate you, Tanika! Your feedback reassures us that we’re making a difference, and we’re grateful for your support. If you ever need assistance, know that we’re always here for you! "
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Brandi Jones

February 14, 2025

5  out of  5
rating by Brandi Jones
"I requested a quote online when I got my new car. Dustin called me the next business day. He broke down my policies explaining everything & made sure I was happy he wasn’t pushy. Nice and sweet he answered all my questions and answered ALL of my follow up questions with no hesitation. Thank you Dustin you made my insurance buying experience simple and amazing while making sure I was covered! 10/10 highly recommend."
We responded:
"Brandi, we’re so grateful for your review! Your trust means the world to us, and we’re always here to help with anything you need. Thanks for being part of our insurance family!"
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Adventures Of US one day at a time

January 31, 2025

5  out of  5
rating by Adventures Of US one day at a time
"I experienced Great customer service from Sam! I put off the call, but I so glad that I finally got the quote and information that I needed for our camper insurance. Sam wasn't pushy at all and explained everything I asked very well."
We responded:
"Thank you for taking the time to leave us a review, Sam. We are so glad to be able to assist you with your camper insurance."
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Joseph Conte

January 14, 2025

5  out of  5
rating by Joseph Conte
"Levon Thompson is the real deal. His upsells were actually enjoyable, but what I loved most was his straightforward approach and lightning-fast service. Five stars all the way!"
We responded:
"Joseph, thank you for trusting Levon with your insurance needs. We are so glad to hear that his customer service was enjoyable and straightforward. "
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Danny Scott

December 18, 2024

5  out of  5
rating by Danny Scott
"I have had a very good experience getting the coverage I needed setup with Josh and Trisha."
We responded:
"Danny, thank you for choosing Josh and Trisha to work with in regards to your insurance needs. "
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HOLLEY SLAGLE

December 11, 2024

5  out of  5
rating by HOLLEY SLAGLE
"It's been a pleasure working with Allie to get home and auto set up. Very informative and helpful throughout the process!"
We responded:
"We appreciate the trust that you have put into our Agency and Allie with your home and auto insurance. We look forward to working with you for many years to come."
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Danny

November 22, 2024

5  out of  5
rating by Danny
"Very helpful they awesome to work with."
We responded:
"Danny, thank you for the review."
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Yolanda Lawrence

November 21, 2024

5  out of  5
rating by Yolanda Lawrence
"They're friendly and care for their customers. I wish I came to them before cause I needed renter's insurance and it's automatically on my insurance. I really like them. I recommend to check them out."
We responded:
"Thank you for trusting our agency with your renters insurance needs. We greatly appreciate the review. "
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ShadeM3in

November 8, 2024

5  out of  5
rating by ShadeM3in
"Very comfortable experience. Josh in particular worked very hard to find me the best deals and consistently follows up on my needs, he calls back when he misses calls and the team over all has a family aura, I’ve really enjoyed my time with this company and I look forward to more growth with them if you’re looking for a company dedicated to you look no further!!!!!"
We responded:
"Thank you so much for taking the time to leave us a review. We are always here to help and answer your calls."
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Quotisha Thomas

October 26, 2024

5  out of  5
rating by Quotisha Thomas
"Great experience. Every time I call the office everyone is so friendly and professional. Great company. Always get what I need, whether its questions asked or a change in coverage. Allie was great with follow up customer service."
We responded:
"Thank you so much for trusting Allie with your insurance needs. We are glad to hear she was able to assist you in changing your coverage. We appreciate the kind review!"
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Elise Patton

October 25, 2024

5  out of  5
rating by Elise Patton
"Brad Riley’s insurance team, Chase Ratliff and Trisha have been great gathering all of my insurance needs. They have been very helpful moving to a new state, getting homeowners and car insurance. They are very knowledgeable and so friendly!"
We responded:
"Thank you for choosing our agency and trusting Chase and Trisha with your home and car insurance needs. Welcome to North Carolina, Elise!"
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Casey Beer

October 24, 2024

5  out of  5
rating by Casey Beer
"Great service for a normal great price! Very nice people and honest straight to the point with my car insurance!"
We responded:
"Casey, thank you for the great 5-star review. We are glad to hear that we were able to assist you in getting your car insurance. "
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Markyes Little

October 12, 2024

5  out of  5
rating by Markyes Little
"Very nice"
We responded:
"Thank you for the 5-star review."
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Emeral Gadson

October 11, 2024

5  out of  5
rating by Emeral Gadson
"They are very helpful and passionate about their business and customer service and they make sure you have everything you need and understand your policies as well"
We responded:
"Thank you so much for taking the time to leave us a review. We are glad to hear that your experience was awesome."
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Donna Lowe

October 8, 2024

5  out of  5
rating by Donna Lowe
"Great people to do business with!"
We responded:
"Donna, thank you for the great review."
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Jared McCanless

September 25, 2024

5  out of  5
rating by Jared McCanless
"All I can say is WOW!!! With the national average insurance rates up by 40% when I went to renew my policy, I was sure that mine would go up as well... I spoke with the company I was with originally and sure enough, it was going to increase by $57 per month! (No accidents & no tickets) after calling around I got in touch with Chris O'Neil at State Farm... in less than 10 minutes he had me a quote! Not only did he increase my collision coverage, he LOWERED my monthly payment by over $100 per month!!! I highly recommend Chris O'Neil and this State Farm office!"
We responded:
"Jared, thank you so much for taking the time to leave us a review. We are so glad to hear that Chris was able to find you the best coverage at the best rate. "
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Sherman Silvers

September 9, 2024

5  out of  5
rating by Sherman Silvers
"I wanna start by saying that the employees here are very helpful and courteous. They saved me money and offered more than previous policies I've had from other insurance agencies. Thank you guys for being awesome."
We responded:
"Thank you so much for taking the time to leave us a review. We are so glad to hear that our team was able to provide you with the best policies at the best rates. "
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Gregory Lilly

August 31, 2024

5  out of  5
rating by Gregory Lilly
"I switched to State Farm last month. Not only did I have a great experience working with Allie. I got a call from Kristin on their service team a month later welcoming me to the office. She took a couple minutes to review all my coverages, and make sure I didn’t have any questions. I highly recommend this office."
We responded:
"Thank you so much for trusting our agency and State Farm with your insurance needs. We greatly appreciate the kind review, Gregory!"
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Dawn Hollifield

August 21, 2024

5  out of  5
rating by Dawn Hollifield
"Derrick was very helpful and patient. He kept checking in eith us til we found the right Co stage and for the first time was able t o afford rental insurance as well with full coverage on both vehicles."
We responded:
"Dawn, thank you for trusting our agency with your auto and renter insurance. We appreciate your kind review!"
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Matthew Serrano

August 15, 2024

5  out of  5
rating by Matthew Serrano
"Left state farm about a year ago for Allstate… should’ve never left! Great insurance company for your auto and renter needs"
We responded:
"Matthew, we hope you are able to join the State Farm family again soon. We are so glad to hear that we provide great coverage for your auto and renter insurance needs. "
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Lutezenia Evans

August 13, 2024

5  out of  5
rating by Lutezenia Evans
"Chase was great with answering all my questions. He gave me a great quote. Look forward to doing business with State Farm."
We responded:
"Thank you for taking the time to leave us a review. We are so glad to hear that Chase was able to find you the best rate and the best coverage. "