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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mark Rich

July 18, 2024

5  out of  5 rating by Mark Rich
"Dustin Moore has been fantastic to work with. He is knowledgeable and demonstrates expertise. He is accessible, responsive, and a pleasure to work with."
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Marlon Paiz

July 15, 2024

5  out of  5 rating by Marlon Paiz
"Dustin Moore was the best agent I’ve ever had!! He was so polite and respectful! I got my insurance for my R6 he made everything go easy and smoothly!!! 10/10"
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Red Velvet

July 13, 2024

5  out of  5 rating by Red Velvet
"Went in to get my son mopad insurance. No only was he nice and helpful. The insurance was only 12$ a month. The last place was charging me 35$ So if you want an honest friendly insurance agent. This is your guy."
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sean snipes

July 9, 2024

5  out of  5 rating by sean snipes
"Wanted to send a special shout to Dustin Moore for helping with my insurance coverage needs. He was very courteous and he listened to my views, answered my questions. Every person that would pick up the call was very nice, and pleasant. everyone so willing to help! Thanks Angela Snipes;)"
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B Mack

July 8, 2024

5  out of  5 rating by B Mack
"I was helped by Josh Lane, who is an associate of Brad Riley’s State Farm Agency. Josh helped me switch over my motorcycle insurance from Geico. My payments now, is cut in half. I get "check-up" call periodically. I am pleased with the service I receive. Thank you for everything."
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Kathy Carpenter Johnson

June 28, 2024

5  out of  5 rating by Kathy Carpenter Johnson
"Brad Riley’s State Farm Agency and especially Trish Alexander have been so very helpful in assisting us with a complicated Homeowners Claim. Trish has helped my Husband numerous times on issues and concerns he has had. She has answered questions. When we have had difficulties getting a response from an Adjuster, she helped to expedite a response. When Trish was not available, either my Husband or I would talk with other staff. Everyone was always very kind and helpful with what we needed, and it was very much appreciated! I must say Trish Alexander is a huge asset to Brad Riley’s Agency, and he appears quite smart in choosing employees who can provide excellent service."
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Justin Whitesides

June 26, 2024

5  out of  5 rating by Justin Whitesides
"Great service from the folks here at Brad Riley State Farm. Very helpful in getting my estate covered."
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Pattie Benfield

June 21, 2024

5  out of  5 rating by Pattie Benfield
"Josh was very helpful and made my switch to State Farm easy. I am very happy with the service. Also nice to have a local agent."
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Lila Munoz

June 10, 2024

5  out of  5 rating by Lila Munoz
"I dealt with Allie. She was wonderful. Answered all my questions. Gave me prices. And was not pushy. I acquired a bundle deal from State Farm though her and am very happy. Thank you Allie."
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Emily Ciucevich

June 8, 2024

5  out of  5 rating by Emily Ciucevich
"Mark was super helpful in getting us our new policy! Everything was super simple."
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Austin Stortz

May 29, 2024

5  out of  5 rating by Austin Stortz
"Great insurance company. They are there for you like a good neighbor."
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D. R.

May 24, 2024

5  out of  5 rating by D. R.
"Best insurance company hands down. I have always had nothing but 1st class service with each an every person that I have ever spoken with at Brad Riley- State Farm. I recommend them to all of my friends and family. My insurance policies are by far the cheapest with the best coverage . If your looking for a good insurance team , look know further. I’m sure you will enjoy this company and this location."
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Sue Ann Lane

May 24, 2024

5  out of  5 rating by Sue Ann Lane
"We've carried our home auto and life insurance with this group for years, and have never considered making a change. Every interaction we've had with this group has been remarkable. They are patient, informative and always happy to help. I recently spoke with Kristin and she took the time to review all of our policies to ensure that we're getting the best price for our coverage. Thank you, Kristin! State Farm's always been competitively priced but for us but the service we get here is just as valuable. We've referred many friends/family and plan to show our continued support. Keep up the great work! 👏"
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John Butler jr

May 3, 2024

1  out of  5 rating by John Butler jr
"TODAY MAY 3, 2024 I CALLED TO GET A QUOTE ON MY TRUCK TO BECOME A NEW CUSTOMER THE LADY THAT ANSWERD THE PHONE WAS REALLY NICE AND PROFESSIONAL BUT THE LADY SHE TRANSFERRED ME OVER TO WAS IN THE MIDDLE OF GETTING MY #VIN NUMBER AS I WAS CALLING IT OUT TO HER SHE ASKED IF I COULD CALL IT OUT WITH THE LETTERS IN ABBREVIATIONS AND I DID SO RIGHT IN THE MIDDLE OF ME CALLING IT OUT SHE HUNG UP ON ME AND DID NOT TRY TO RETURN MY CALL AS I WAITED ATLEAST 5MIN BEFORE I CALLED THINKING SHE WOULD CALL BACK SO THE 5MIN WAS UP I CALLED BACK AND ASKE THE RESEPTIONIST TO SPEAK TO THE LADY I WAS DOING BUSINESS WITH ABOUT MY VEHICLE SHE TOLD ME SHE WASN'T AVAILABLE I THINK THAT WAS VERY RUDE AND VERY U PROFESSIONAL ON SO MANY LEVELS COUNTING MYSELF AND 10 OTHER FAMILY MEMBERS OF MINES THATS HERE THAT WAS CONSIDIRING JOING STATE FARM TODAY AS WELL I THINK WE WILL LOOK ELSE WHERE I WILL TELL MY FRIENDS AND STAFF AT THE COUNTRY CLUB IN GASTONIA AND SURROUNDING AREAS ABOUT THIS EXPERIENCE I HAD TODAY AND THEY REFERED ME WOW TREAT PEPOLE GOOD NOT BAD!!!!"
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Gavin Jackson

April 30, 2024

5  out of  5 rating by Gavin Jackson
"Exceptional service! Heidi was incredibly helpful when I called, and Dustin went above and beyond assisting me with my insurance policy. Highly recommend their team for their outstanding job!"
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Makia Stokes

April 29, 2024

5  out of  5 rating by Makia Stokes
"I’m SOOO THANKFUL FOR Dustin Moore he helped me with my Auto insurance after all day of Trying to find the perfect one ! And also talking me into getting renters insurance Thankyou Dustin. Definitely made me feel like a good neighbor"
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Cassandra Snyder

April 25, 2024

5  out of  5 rating by Cassandra Snyder
"Brad and his team are great to work with, knowledgeable and quick with solutions to any question or issue."
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Victoria Jones

March 27, 2024

1  out of  5 rating by Victoria Jones
"I was contacted by this office because my phone number was sent out to multiple insurance companies through an agency. I asked to not be contacted, and received an extremely rude response from Dustin."
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Corey Little

March 27, 2024

5  out of  5 rating by Corey Little
"Great company and Dustin took care of me! They communicate effectively and followed up. Helped me every step of the way and saved me over $80 per month! Highly recommend"
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Marcus Baker

March 26, 2024

5  out of  5 rating by Marcus Baker
"The team over at Brad Riley’s office made the transition easy. Excellent service, attentive, and customer driven. A big thanks to Dustin!"
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Stacy Webb

March 26, 2024

5  out of  5 rating by Stacy Webb
"Everyone I spoke with was super helpful and very courteous. They made the process very easy."
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Jeannie Eye

February 23, 2024

5  out of  5 rating by Jeannie Eye
"Very nice professional staff"
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Darrell Holmes

February 2, 2024

5  out of  5 rating by Darrell Holmes
"Josh did a great job getting me. Insurance on auto and home for $200. Less than what I was paying before. The coverage is the same or a little better than what before. Out of the seven different insurance company I contacted state farm was the best. Thanks Josh, much appreciated."
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Jenna Smith

January 31, 2024

5  out of  5 rating by Jenna Smith
"I had a wonderful experience working with Allie. She was open and honest with me and very personable! Very glad I made the switch!"
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Lady Pounds

January 30, 2024

5  out of  5 rating by Lady Pounds
"Josh was a lot of help.he took the time to explain everything to me I would give him a number 10 rating and I appreciate the help and I would definitely refer all to my friend thank you very much"