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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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jason land

July 3, 2025

5  out of  5
rating by jason land
"Brad Riley insurance has went above all I expected Im a only parent raising my 7year old daughter they got my car insurance were i can afford it after my wife passed and just now after lighting hit my house they had my claim filed next day anyone in my shoes knows how important a tv can be to a 7 year old. Tricia has been a super helpful!"
We responded:
"Thank you, Jason, for sharing your experience. We're honored to be able to support you and your daughter during such important moments. We're especially glad Tricia could be helpful through it all. Your trust means the world to our team."
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Jake Nodd

July 2, 2025

5  out of  5
rating by Jake Nodd
"Quick and easy to pay"
We responded:
"Thanks, Jake! We’re glad to hear the process was quick and easy. We appreciate you taking the time to leave a rating!"
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Skip Weill

July 2, 2025

5  out of  5
rating by Skip Weill
"Brad and his team do a great job for us. Professional and friendly service is a great combination. Heidi handles most of our day to day needs which isn't an easy task. Thank you all for the work you do for us."
We responded:
"Thanks so much, Skip! We're glad to hear the team have been able to support your needs so well. Professional and friendly is exactly what we strive for, and we’re grateful for the trust you place in us."
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William Hawkins

July 2, 2025

5  out of  5
rating by William Hawkins
"Great customer service. Anything I need they are there with fast and friendly service. I would recommend Brad Riley team to anybody looking for a hassle free service."
We responded:
"We’re so glad to hear you’ve had a positive experience with our team. Fast and friendly service is what we aim for, and we truly appreciate your recommendation! Thanks William!"
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Anne Lamm

July 2, 2025

5  out of  5
rating by Anne Lamm
"I was referred to Mr. Green, with the Brad Riley State Farm agency, for coverage on a house in the historic district. He understood my situation and promptly issued binders for home and auto coverage, all done over the phone! Excellent service, highly recommended!"
We responded:
"Thank you so much, Anne! We’re thrilled that we were able to assist you so efficiently with your home and auto protection. Your kind words mean a lot to our team—thank you for the recommendation!"
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Patricia Smith

July 1, 2025

5  out of  5
rating by Patricia Smith
"My favorite inside company"
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Brandi Jones

July 1, 2025

5  out of  5
rating by Brandi Jones
"I requested a quote online when I got my new car. Dustin called me the next business day. He broke down my policies explaining everything & made sure I was happy he wasn’t pushy. Nice and sweet he answered all my questions and answered ALL of my follow up questions with no hesitation. Thank you Dustin you made my insurance buying experience simple and amazing while making sure I was covered! 10/10 highly recommend. Everyone I’ve spoken with is really nice and they always give accurate information. Thank you"
We responded:
"Brandi, we’re so grateful for your review! Your trust means the world to us, and we’re always here to help with anything you need. Thanks for being part of our insurance family!"
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Chakeista Ellis

July 1, 2025

5  out of  5
rating by Chakeista Ellis
"Quick and friendly service"
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Kim

July 1, 2025

5  out of  5
rating by Kim
"Caroline was so helpful, nice and professional. Quick response too. Glad I called them!!"
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Akisha Dukes

July 1, 2025

5  out of  5
rating by Akisha Dukes
"JT gave me EXEMPLARY service!!! He explained all the changes I needed to my policy, worked it quickly, sent my documents promptly, and reassured Me I was FULLY covered! I feel safer knowing I’m covered by StateFarm!!!"
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Arthur Mcfadden

July 1, 2025

5  out of  5
rating by Arthur Mcfadden
"Excellent customer service"
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Teddy Olivares

July 1, 2025

5  out of  5
rating by Teddy Olivares
"Caroline helped me get the insurance quote at a great price. I really appreciated how easy it was to do everything through text since I wasn’t available to meet in person or take calls. They were very helpful, responded quickly and the whole process was smooth. Really recommend them!!!"
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Krystal Craig

June 30, 2025

5  out of  5
rating by Krystal Craig
"Trish is absolutely amazing! Very pleasant and helpful!"
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Stephanie Black

June 30, 2025

5  out of  5
rating by Stephanie Black
"I love how quick they work"
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Hailey Turner-Gilland

June 30, 2025

5  out of  5
rating by Hailey Turner-Gilland
"One of the best experiences we have had with an insurance company! Caroline was extremely helpful and made sure we understood the information!"
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Lashawna Gilbert

June 25, 2025

5  out of  5
rating by Lashawna Gilbert
"Caroline was outstanding, helpful, and very responsive to any questions or concerns I had basically everyone I have spoken with help me even when Caroline was unavailable"
We responded:
"We appreciate you Lashawna! It's great to know that Caroline — along with the rest of our team — made sure you felt supported every step of the way. Thanks for being part of our community!"
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Liliya Becktell

June 24, 2025

5  out of  5
rating by Liliya Becktell
"Really lovely experience with Chase, who held my hand start to finish as I navigated obtaining a life insurance policy. He was gracious, communicative, and knowledgeable throughout the process and I really appreciated that he continued to go above and beyond for me, even when he didn’t have to."
We responded:
"We appreciate your review! It’s great to hear that Chase provided such attentive and knowledgeable support. We're glad he could walk with you every step of the way - that’s exactly the care we strive to deliver! "
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Patrick Howard

June 23, 2025

5  out of  5
rating by Patrick Howard
"Trish and all the other workers are very respectful and very fast at helping."
We responded:
"Thanks for the great feedback Patrick! We're so glad Trish and the team were able to assist you quickly and respectfully. We appreciate you choosing us! "
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Nicole Judnich

June 20, 2025

5  out of  5
rating by Nicole Judnich
"I love State Farm. I have been with them since I was 16 and they have always been really helpful. They will take the time to make sure you understand what you are signing up for. Thank you State Farm and specifically Brad Rileys office staff."
We responded:
"Thank you for your continued trust and support! We’re glad our team has been able to support you over the years. We’re always here to help and happy to walk through everything with you! "
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Shanna Mcclurkin

June 19, 2025

5  out of  5
rating by Shanna Mcclurkin
"I really enjoy State Farm. I have been with them for years. They have reliable coverage and their prices are low in comparison to other large insurance companies. My office Brad Riley is exceptional. They are very helpful and treat me very well. There are absolutely NO PLANS to switch to any other insurance now or in the future. I feel like I’m in great hands! 🤗🤗"
We responded:
"Thank you so much Shanna, for your loyalty and kind words! We're honored to have earned your trust over the years. Our office is grateful for the opportunity to support you, and we’re so glad you feel well taken care of! "
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Reazhon Chapman

June 18, 2025

5  out of  5
rating by Reazhon Chapman
"My customer service representative Allie was great with explaining my policy, everything that comes with it, and overall service during my time working with her"
We responded:
"Thanks for the great feedback Reazhon! We're happy to hear Allie was helpful and thorough in walking you through everything. It's always our goal to make things simple and clear!"
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Carma Miller Acolatse

June 18, 2025

5  out of  5
rating by Carma Miller Acolatse
"Dustin’s team has been wonderful. Sam was very helpful in answering my question and thorough in making additional offers while I was available on the phone. I appreciate the professionalism and the sense of caring for the customer on life’s journey. Thank you, Team Riley!"
We responded:
"Thank you for your thoughtful review! We’re glad Sam was able to assist you and that you felt supported throughout your conversation. We appreciate your kind words and are grateful to be part of your journey."
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C. Kennon

June 18, 2025

5  out of  5
rating by C. Kennon
"As always very helpful n courteous"
We responded:
"Thank you! We appreciate your continued support and are so glad to hear our team has been helpful and courteous. We're always here for you! "
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Cody Petticrew

June 16, 2025

5  out of  5
rating by Cody Petticrew
"Always the easiest people to work with and great service and pricing! I would definitely give them a shot with all your insurance needs!"
We responded:
"Thanks Cody! We’re glad to hear you’ve had a great experience with our team and appreciate your recommendation. We're always here to help with your insurance needs!"
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Kailey Melton

June 13, 2025

5  out of  5
rating by Kailey Melton
"Dustin was very helpful in helping me get a new insurance policy with a lower payment! He answered all of my questions and is always there to help if I have any further questions! And also helped me add a new car to my insurance as well after my policy was already made! Thank you Dustin for your help, I appreciate it!"
We responded:
"Thank you for the great review, Kailey! We're glad Dustin was able to support you through your insurance updates and answer all your questions. We appreciate you choosing our team and look forward to continuing to assist! "